Office Assistant

MidLantic Urology; Media (Delaware County); Hybrid; USD 34,000 - 48,000; Full time

Job summary

MidLantic Urology is seeking an Office Assistant to support daily clinic operations, handling front desk tasks, patient check-in, and basic administrative duties. The role emphasizes accurate records, friendly patient interaction, and teamwork with the medical staff.

Primary responsibilities include scheduling, filing, invoicing, and managing forms, with emphasis on privacy and efficient communication. The ideal candidate has strong organizational skills, attention to detail, and familiarity

Qualifications

• Requires knowledge of medical terminology and HIPAA regulations.
• Demonstrates strong organizational and communication skills.
• Experience with EMR systems and Microsoft Office is preferred.
• 1-year related experience and/or training is required.

Responsibilities

• Greet patients and assist with forms and check-in.
• Supervise medical supply deliveries and inventory; place orders as needed.
• Schedule meetings and manage reception area.
• Maintain files and handle phones and messages.
• Create invoices, manage vendors, and complete reports.
• Process and file patient records in the EMR system.
• Support other position-related duties as assigned.

Skills

Medical terminology

Organizational skills

Communication

HIPAA compliance

EMR experience

Microsoft Office

Education

High School Diploma or equivalent

Tools

EMR

Microsoft Office

Job description

Description

GENERAL SUMMARY

The Office Assistant is responsible for performing a range of clerical and administrative tasks to support the daily operations of the clinic. The Office Assistant must must be efficient in completing all tasks, allowing the medical team to concentrate on the well-being of the patients.

ESSENTIAL JOB FUNCTION/COMPETENCIES

Responsibilities include but are not limited to:

• Greets patients visiting the facility, answers their questions and helps them fill out the required forms.
• Supervises medical supply deliveries and inventory. Places supply orders as needed.
• Schedules meetings and sends meeting invites to attendees.
• Keeps the reception area and front desk presentable.
• Maintains files.
• Answers phone calls, takes and delivers messages when required.
• Creates invoices and bills, and manages vendors and contractors.
• Searches for and investigates information contained in files, inserts additional data on file records, completes reports, and keeps files current.
• Prepares files for storage on an as needed basis.
• Pulls and send charts as requested by outer offices.
• Scans materials or copies records, and examines materials for legibility.
• Scans completed transcription, correspondence, all labs and diagnostic reports, all dictated reports, into patient’s EMR chart. Sends any testing to ordering physician for review. Closes out orders as needed by attaching images to plan items.
• Performs other position related duties as assigned.

CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS

• N/A

KNOWLEDGE | SKILLS | ABILITIES

• Knowledge of medical terminology.
• Excellent organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Delivers exceptional patient service throughout all interactions.
• Knowledge in healthcare systems operations such as EMR.
• Skill in using computer programs and applications including Microsoft Office.
• Complies with all health and safety policies of the organization.
• Complies with HIPAA regulations for patient confidentiality.

Requirements

EDUCATION REQUIREMENTS

High School Diploma or equivalent required.

EXPERIENCE REQUIREMENTS

1-year related experience and/or training.

REQUIRED TRAVEL

N/A

PHYSICAL DEMANDS

Carrying Weight

Frequency

1-25 lbs.

Frequent from 34% to 66%

26-50 lbs.

Occasionally from 2% to 33%

Pushing/Pulling

Frequency

1-25 lbs.

Seldom, up to 2%

100 + lbs.

Seldom, up to 2%

Lifting - Height, Weight

Frequency

Floor to Chest, 1 -25 lbs.

Occasional: from 2% to 33%

Floor to Chest, 26-50 lbs.

Seldom: up to 2%

Floor to Waist, 1-25 lbs.

Occasional: from 2% to 33%

Floor to Waist, 26-50 lbs.

Seldom: up to 2%