Clinic Manager, West Hills

University of California - Los Angeles Health; Los Angeles (CA); On-site; USD 73,000 - 146,000; Full time

Job summary

The University of California - Los Angeles Health seeks a skilled supervisor to oversee the business and patient care functions of the UCLA Health Community Clinics. This role requires coordinating clinical services and providing daily administrative and operational oversight.

You will supervise medical front and back office staff, manage scheduling and registration processes, and ensure effective space management while working with diverse faculty, residents, students, and staff.

Qualifications

• Supervisory experience including recruitment, performance appraisal, expectations, discipline, and training.
• Ability to analyze information to define objectives, identify patterns and alternatives.
• Proficient with MS Word and Excel.
• Strong interpersonal skills to work with diverse faculty, residents, students, and staff.
• Knowledge of medical terminology.
• Excellent report writing and communication skills.
• Experience using computerized scheduling and registration systems and training staff on their use.
• Familiarity with major medical insurance plans.
• Willingness to work occasional weekends or evenings.

Responsibilities

• Oversee the business and patient care functions of the UCLA Health Community Clinics.
• Supervise the medical front and back office staff and coordinate clinical services.
• Provide daily administrative and operational oversight and space management.

Skills

Supervisory

Analytical

MS Word

Excel

Interpersonal

Medical terminology

Report writing

Staff training

CareConnect

Insurance plans

Flexible schedule

Tools

CareConnect

Scheduling system

Registration system

MS Word

Excel

Job description

Description

Oversee the business and patient care functions of the assigned UCLA Health Community Clinics.Supervise the medical front and back office staff and coordinate clinical services. Provide daily administrative and operational oversight and physical space management.

Salary Range: $73,000-146,300

Qualifications

Required:

• Demonstrated effective supervisory skills including experience in recruitment, performance appraisal, identification and communication of expectations, discipline, and training.
• Skill in analyzing information and procedures to define objectives, identify patterns and recognize alternatives and their implications.
• Skill in operating a personal computer and software programs, including MS Word, and Excel Spreadsheet.
• Interpersonal skills to promote a cooperative and productive work environment and to establish and maintain cooperative, productive working relationships with faculty, residents, medical students and staff from various social, cultural, and economic backgrounds.
• Working knowledge of medical terminology.
• Writing skills to prepare accurate and concise reports and memorandums that clearly convey information utilizing appropriate vocabulary and grammar.
• Working knowledge of computerized appointment scheduling and registration system, and the ability to effectively train staff in the use of the system.
• Working knowledge of major medical insurance plans.
• Ability to work occasional weekends or evenings as required.

Preferred:

• Working knowledge of University and Hospital policies and procedures to appropriately manage patient registration, cashiering, risk management, and personnel.
• Working knowledge of the CareConnect system.
• Demonstrated experience in managing patient services and nursing staff in a private medical practice or community clinic.
• Accounting skills to plan, prepare and analyze revenue and expense budgets.