Clinic Manager - Long Beach Primary Care and Pediatrics

University of California; Long Beach (CA); On-site; USD 89,000 - 190,000; Full time

Job summary

University of California in Long Beach seeks a Clinic Manager for the Long Beach Primary Care and Pediatrics to oversee administrative and clinical support functions. You will manage patient experience, access, finances, HR, care coordination, space, supply chain, environment of care, and quality and safety reporting.

Collaborate with the Lead physician, clinic leads, Medical Director, and Director of Operations to ensure an effective operation; demonstrate strategic thinking and data-driven

Qualifications

• Supervisory experience in recruitment, performance appraisal, and training.
• Ability to analyze information to define objectives and alternatives.
• Experience with appointment scheduling/registration systems.
• Experience managing patient services and nursing staff in a medical setting.
• Strong interpersonal and communication skills; data-driven decision-making.

Responsibilities

• Oversee patient experience, access, and financial oversight.
• Lead HR oversight and staff training and development.
• Manage clinician on/off-boarding and care coordination.
• Coordinate space, supplies, and environment of care.
• Oversee revenue cycle management and budgeting.
• Report on quality, safety, and clinical outcomes.
• Develop and deploy clinic policies with leadership.
• Recruit qualified personnel and partner with physicians and directors.
• Ensure effective operation across the Long Beach clinic.

Skills

Supervisory skills

Recruitment

Performance appraisal

Interpersonal skills

Written communication

Verbal communication

Problem-solving

Strategic thinking

Data-driven decision making

Ethical decision-making

Team leadership

Budget analysis

Tools

MS Word

Excel

Care Connect system

Job description

Description

As the Clinic Manager for the Long Beach Primary Care and Pediatrics, you will oversee administrative and clinical support functions. Responsibilities include, but are not limited to:

• overseeing patient experience, access, financial and budgetary oversight
• staff human resources oversight
• clinician on/off-boarding
• care coordination and communication
• space management
• supply-chain management
• environment of care
• clinical outcomes
• medication management
• quality and safety reporting
• revenue cycle management
• policy development and deployment

Responsibilities also include, following and adhering to personnel policy and procedure, recruiting qualified personnel, partnering with Lead physician, clinic leads/supervisors, Medical Director, and Director of Operations to assure an overall effective operation. Core Competencies for this role includes strategic and critical thinking, operational execution and problem-solving, strong interpersonal and communication skills, data-driven and ethical decision-making. commitment to CI-CARE vales and high emotional intelligence and team leadership.

Salary Range: $88,900 - $190,300

Qualifications

Required:

Demonstrated effective supervisory skills including experience in recruitment, performance appraisal, identification and communication of expectations, discipline, and training

Skill in analyzing information and procedures to define objectives, identify patterns and recognize alternatives and their implications.

Skill in operating a personal computer and software programs, including MS Word, and Excel Spreadsheet

Interpersonal skills to promote a cooperative and productive work environment and to establish and maintain cooperative, productive working relationships with faculty, residents, medical students and staff from various social, cultural, and economic backgrounds

Writing skills to prepare accurate and concise reports and memorandums that clearly convey information utilizing appropriate vocabulary and grammar

Working knowledge of computerized appointment scheduling and registration system, and the ability to effectively train staff in the use of the system

Skill in verbal communications to clearly convey complex problems and proposals in both formal and informal situations

Working knowledge of the Care Connect system

Demonstrated experience in managing patient services and nursing staff in a private medical practice or community clinic

Skill in setting priorities which accurately reflect the relative importance of job responsibilities.

Accounting skills to plan, prepare and analyze revenue and expense budgets.

Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health.

Working knowledge of University and Hospital policies and procedures to appropriately manage patient registration, cashiering, risk management, and personnel