Clinic Manager

Massage Envy; Chicago (IL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Performance-based earning potential

Leadership development

Job summary

Massage Envy in Chicago is seeking a motivated Clinic Manager to lead one of our Chicagoland locations. You’ll own the clinic’s performance, develop a high-performing team, and foster an environment where employees and clients thrive.

You’ll drive membership sales, retention, service hours, guest growth, and retail initiatives, while delivering an exceptional client experience and maintaining strong clinic standards. Join a brand focused on people’s wellbeing and growth.

Qualifications

• Proven leadership and team development experience.
• Strong ability to coach, motivate, and develop people.
• Energized by sales, goals, growth, and measurable results.
• A passion for creating a positive, accountable workplace culture.
• Comfortable with difficult conversations and performance management.
• Experience in management, sales, hospitality, fitness, wellness, or service-driven businesses.

Responsibilities

• Lead and inspire your team of front desk associates, massage therapists, and estheticians through coaching, recognition, development, and accountability.
• Drive business growth by owning key performance goals including membership sales, retention, service hours, guest growth, retail, and skin care.
• Create an exceptional client experience that builds relationships, loyalty, and long-term wellness.
• Build a positive, high-performing culture where employees feel valued, expectations are clear, and great work is recognized.
• Own clinic operations, including staffing, scheduling, performance management, inventory, client resolution, and overall clinic standards.
• Lead from the front by being visible, engaged, solutions-focused, and willing to jump in wherever needed.
• Use the numbers to drive action —identify opportunities, set goals, coach performance, and hold yourself and your team accountable for results.

Skills

Proven leadership

Coaching

Sales driven

Goal orientation

Positive culture building

People development

Operational ownership

Job description

1845 North Clybourn Ave Ste H, Chicago, IL 60614 • Massage Envy of Greater Chicago

Lead People. Drive Growth. Help People Feel Their Best.

Are you a natural leader who loves developing people, building positive culture, and driving business results?

Massage Envy is looking for a motivated, business-minded Clinic Manager to lead one of our Chicagoland locations. This is more than managing daily operations—you’ll take ownership of your clinic’s performance, develop a high-performing team, and create an environment where employees and clients thrive.

Our Brand Promise is simple: We help you take care of you.

What You’ll Do

• Lead and inspire your team of front desk associates, massage therapists, and estheticians through coaching, recognition, development, and accountability.
• Drive business growth by owning key performance goals including membership sales, retention, service hours, guest growth, retail, and skin care.
• Create an exceptional client experience that builds relationships, loyalty, and long-term wellness.
• Build a positive, high-performing culture where employees feel valued, expectations are clear, and great work is recognized.
• Own clinic operations, including staffing, scheduling, performance management, inventory, client resolution, and overall clinic standards.
• Lead from the front by being visible, engaged, solutions-focused, and willing to jump in wherever needed.
• Use the numbers to drive action —identify opportunities, set goals, coach performance, and hold yourself and your team accountable for results.

You’ll thrive in this role if you’re:

• A proven leader who knows how to motivate, coach, and develop people
• Energized by sales, goals, growth, and measurable results
• Passionate about creating a positive and accountable workplace culture
• Confident having both encouraging and difficult conversations
• Organized, adaptable, and solutions-focused
• Comfortable analyzing performance and turning opportunities into action
• Experienced in management, sales, hospitality, fitness, wellness, beauty, retail, or another service-driven business

Why Join Us?

We offer competitive compensation, performance-based earning opportunities, benefits, leadership development, and the opportunity to truly influence the success of your business.

You’ll have the freedom to make an impact—growing your clinic, developing your people, and creating a place where clients want to come and great employees want to stay.

If you’re ready to lead a team, grow a business, and help people feel their best, we’d love to meet you.

Massage Envy franchised locations are independently owned and operated. Hiring criteria, benefits, and compensation are established by each individual franchisee and may vary by location.