Clinic Lead: Medical Assistant Supervisor

Roosevelt General Hospital; Portales (NM); On-site; USD 26,000 - 39,000; Full time

Job summary

Roosevelt General Hospital in Portales, NM seeks a Medical Assistant Supervisor to lead and mentor the clinic’s medical assistants, perform clinical duties under RN supervision, and ensure high-quality patient care.

The role covers supervision, staff scheduling, training on care management, documentation, and compliance with health protocols while maintaining excellent patient communication and collaboration with providers.

Qualifications

• Supervisory experience in a clinical setting preferred.
• CMA/CNA certification preferred or eligible.

Responsibilities

• Provide direct and indirect patient care under RN supervision.
• Supervise medical assistants and evaluate performance.
• Schedule shifts and manage staff workloads to ensure smooth operations.
• Ensure staff follow policies, medical protocols and patient safety standards.
• Maintain patient records and manage communications with providers and the care team.
• Engage in quality improvement initiatives and report operational concerns.

Skills

Communication skills

Leadership

Supervisory experience

Education

CMA/CNA preferred

Job description

Roosevelt General Hospital in Portales, NM seeks a Medical Assistant Supervisor to lead and mentor the clinic’s medical assistants, perform clinical duties under RN supervision, and ensure high-quality patient care.

The role covers supervision, staff scheduling, training on care management, documentation, and compliance with health protocols while maintaining excellent patient communication and collaboration with providers.