Clinic Informatics Analyst

Swope Health PACE KC; Kansas City (MO); On-site; USD 75,000 - 105,000; Full time

Benefits offered by this job

Health Savings Account

Dental and vision insurance

401(k) with company match

Life insurance

AD&D and Disability benefits

Flexible Spending Account

Paid time off (12 days)

Company-paid holidays

Job summary

Swope Health Services in Missouri seeks a Clinical Informatics Analyst to bridge clinical workflows with information systems, assessing current and future technology needs and guiding the implementation, training, and support of EHR tools to maximize frontline staff efficiency and quality of care. The role requires nursing insight, policy alignment, and collaboration with clinical and IT teams.

You will lead system changes, develop documentation, and generate reports to support patient outcomes

Qualifications

• Three to five (3-5) years of experience in healthcare required, preferably as a Registered Nurse.
• Medical terminology and understanding of workflows are critical
• Master’s degree in nursing, health informatics, or equivalent preferred
• Licensed RN perferred

Responsibilities

• Provides consultative services to customers and application and development teams as to workflow processes and technological solutions.
• Follows through to ensure final resolution of problems, recommending longer term solutions when appropriate and communicating back to the individual reporting the problem.
• Provide technical support, diagnosis of application errors and troubleshooting with system issues.
• Coordinates the changes in workflow process needing to be made with the system changes, specific to policy and practice standards and following change management protocols.
• Works with clinic staff and IT Department to design and develop clinical documentation based on workflow and regulatory standards.
• Assists in the maintenance and future planning in relation to the Super User Program.
• Assist in the testing and implementation of new applications and upgrades.
• Provides onboarding EHR training for providers and staff and collaborates with Clinical Nurse Educator for refresher training as needed.
• Provides follow up one on one sessions with providers within 3 months to identify workflow issues and assist with templates.
• Recommends innovative ideas for enhancements, additions, and modifications to improve existing systems.
• Researches patient data across multiple applications to resolve discrepancies and/or improve workflow.
• Utilizes tools to capture EHR data and compile into meaningful reports.
• Create detailed project plans for clinics with eCW go-live updates.
• Prepare, educate and provide technical support to clinic staff for new systems or devices.
• Facilitates meetings to reach consensus on the clinical record.
• Provides leadership to team when manager is unavailable.
• Data reporting activities including running reports and auditing data.

Education

Master’s degree in nursing, health informatics, or equivalent

Licensed RN (Missouri and/or Kansas)

Tools

Tableau

Azara

eClinicalWorks

SQL

Job description

Job Category: Information Technoloy Services

Requisition Number: CLINI002483

• Full-Time
• On-site

Locations

Showing 1 location

Description

The Clinical Informatics Analyst will be uniquely positioned to understand the value technology can bring to the advancement of quality within a health care institution. This role will assess current and future technology needs. Will integrate clinical information process and education to maximize front line staff and providers' efficiency and skills. This role will adhere to nursing policy, practice and regulatory standards when designing in the current system along with educating front line staff on use of the tools. The Clinical Informatics Analyst provides assistance and technical guidance to the clinicians in the medical clinics and the behavioral health settings.

PRIMARY FUNCTIONS:

• Provides consultative services to customers and application and development teams as to workflow processes and technological solutions
• Follows through to ensure final resolution of problems, recommending longer term solutions when appropriate and communicating back to the individual reporting the problem
• Provide technical support , diagnosis of application errors and troubleshooting with system issues .
• Coordinates the changes in workflow process needing to be made with the system changes , specific to policy and practice standards and following change management protocols .
• Works with members of the clinic staff and IT Department staff to design and develop clinical documentation based on workflow and regulatory standards
• Assists in the maintenance and future planning in relation to the Super User Program
• Assist in the testing and implementation of new applications and upgrades
• Provides onboarding EHR training for providers and staff and works closely with the Clinical Nurse Educator to provide refresher, changed features or new feature training as needed
• Provides follow up one on one sessions with providers within 3 months of their start date to identify any workflow issues and to assist with templates, favorites, etc .
• Recommends innovative ideas, processes, and/or procedures for enhancements, additions, and modifications to improve existing systems
• Researches patient data across multiple applications to resolve discrepancies and/or improve work flow
• Utilizes tools to capture EHR data and compile into reports that are meaningful to end users .
• Create detailed project plans for clinics with eCW go-live application updates
• Prepare, educate and provide technical support to clinic staff when a new computer system or technical device is integrated into the healthcare workflow
• Facilitates meetings and brings working groups to consensus in relation to the clinical record .
• Provides leadership to team when manager is not available
• Will be responsible for some data reporting activities including running reports, auditing data and mapping EHR fields to data analytic software
• Other duties as assigned, including assisting with support tickets within the Applications Team .

EDUCATION REQUIREMENTS:

• Three to five (3-5) years of experience in healthcare required, preferably as a Registered Nurse.
• Medical terminology and understanding of workflows are critical
• Master’s degree in nursing, health informatics, or equivalent preferred
• Licensed RN perferred

EXPERIENCE AND QUALIFICATIONS:

• Experienced as a clinician in clinical systems implementations and support including system configuration, custom development maintenance and software upgrades.
• Strong understanding of Patient Centered Medical Home requirements and reporting.
• Ability to compile, code and categorize, or verify information/data.
• Experience using Tableau is preferred
• Experience using Azara is preferred
• Experience using eClinicalWorks is preferred
• Knowledge of SQL is preferred
• Ability to utilize various tools to gather data from the EHR and compile into meaningful data for end users
• Ability to work independently, exercise creativity, and maintain a positive attitude
• Must be a licensed RN in the State of Missouri and/or Kansas
• Working knowledge of the relationship between Quality Improvement and Policy Documentation
• Broad exposure to a variety of clinical departments and patient care systems
• Strong problem and issue resolution experience.

Swope Health Services supports its team members with:

• Medical benefits (including a Health Savings Account option), dental and vision
• 401(k) retirement plan with company match
• Company-paid benefits such as life insurance, Accidental Death & Dismemberment, and Short- and Long-Term Disability
• Flexible Spending Account
• Paid Days Off beginning at 12 days annually, effective the first day of employment
• Eight annual company-paid holidays; One annual paid personal day.

About Swope Health Services:

Each year, Swope Health serves over 45,000 patients, encompassing more than 200,000 visits in four counties on both sides of the state line. Our team members are proud of the work we do and the promise we've made - delivering coordinated care that values the needs of the whole person and championing better health in our community. Swope Health is a special place that cares for the people who need it most, wherever they are in the community. As part of our promise to battle health inequities and provide high-quality, comprehensive care, we make care visible. That means we proudly deliver our promise through every action, every day.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.