Clinic Front Desk & Patient Services Associate

Life University; Marietta (GA); On-site; USD 20,664 - 30,307; Part time

Job summary

Life University is seeking a Front Desk Associate at the Main Campus in Marietta, GA to manage patient check-ins, direct inquiries, and support clinic operations. This part-time role emphasizes accuracy, privacy, and courteous patient interactions.

Responsibilities include processing forms, scheduling, data entry, insurance verifications, and coordinating with clinical staff to ensure smooth patient flow and a positive clinic experience.

Qualifications

• Associate's degree or combination of High School/Equivalency and five years' previous experience.
• Two years' experience in a clinical chiropractic setting, a business office or other clinical environment may be considered.
• Demonstrated computer skills, including experience with Microsoft Office Suites.
• Experience with electronic health records software and procedures.
• Excellent customer service skills.
• Demonstrated ability to maintain focus and work autonomously.

Responsibilities

• Provides accurate and helpful information regarding the clinics to all inquiries, in person or over the phone.
• Ensures accurate, timely, and knowledge-based responses are communicated and discussed with patients and potential patients relating to chiropractic care, University Clinics, and the University.
• Greets patients and visitors and ensures a successful and high-quality visit and patient experience.
• Verifies insurance benefits and provides information to patients regarding insurance, copays, deductibles, and balances due by patient.
• Interacts pleasantly and professionally with student interns, clinicians, patients, and visitors.
• Schedules patients in person or over the phone.
• Maintains knowledge of all patient forms and prepares patient files and forms; enters patient data into computer system.
• Maintains the accuracy, quality, and correct location of sign-in sheets, patient files in the EHR, and any other applicable patient visit records.

Skills

Microsoft Office

Customer service

Data entry

Education

Associate's degree

Bachelor's degree

Tools

NextGen EHR

Job description

Life University is seeking a Front Desk Associate at the Main Campus in Marietta, GA to manage patient check-ins, direct inquiries, and support clinic operations. This part-time role emphasizes accuracy, privacy, and courteous patient interactions.

Responsibilities include processing forms, scheduling, data entry, insurance verifications, and coordinating with clinical staff to ensure smooth patient flow and a positive clinic experience.