Bilingual Front Desk & Patient Care Coordinator

Centrum Health; Fort Worth (TX); On-site; USD 30,000 - 42,000; Full time

Job summary

NeueHealth is seeking a Front Desk Receptionist to provide essential administrative support at our medical clinic. You will work closely with providers and patients to manage patient care, organization, and communication with accuracy and efficiency.

As the first point of contact, you will solve scheduling issues, manage records, and ensure smooth clinic operations while maintaining confidentiality and delivering compassionate service.

Qualifications

• High school diploma or GED required.
• Minimum of 1 year of receptionist experience.
• Bilingual English and Spanish required.
• Excellent customer service skills required.
• Computer literacy required.

Responsibilities

• Check patients in and out.
• Use Microsoft Office Suite and other computer apps.
• Update and file patient medical records.
• Verify insurance and obtain consent forms.
• Return patients' calls daily and timely.
• Process patient referrals.
• Answer and route phone calls; greet patients.
• Maintain confidentiality and safeguard system access.
• Schedule providers efficiently to enhance patient satisfaction.
• Maintain office inventory and equipment; anticipate supply needs.
• Perform other duties as assigned.
• Travel to clinics within the region as needed.

Skills

Bilingual English/Spanish

Customer service

Computer literacy

Written and verbal communication

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

NeueHealth is seeking a Front Desk Receptionist to provide essential administrative support at our medical clinic. You will work closely with providers and patients to manage patient care, organization, and communication with accuracy and efficiency.

As the first point of contact, you will solve scheduling issues, manage records, and ensure smooth clinic operations while maintaining confidentiality and delivering compassionate service.