Bilingual Front Desk Admin – Healthcare Clinic

NeueHealth; Ocala (FL); On-site; USD 21,000 - 28,000; Full time

Job summary

NeueHealth is seeking a Front Desk Receptionist to provide essential administrative support at our medical clinic. You will greet patients, verify insurance, schedule, and coordinate with providers to ensure smooth clinic operations.

The role requires strong organization, empathy, and a commitment to patient care. You will be the first point of contact, handling calls, managing records, and supporting a seamless patient experience.

Qualifications

• High school or GED required.
• Minimum 1 year experience as a receptionist.
• Bilingual in English and Spanish required.
• Excellent customer service and communication skills.

Responsibilities

• Check patients in and out.
• Use various computer applications (e.g. Microsoft Office Suite).
• Update and file patient medical records.
• Insurance verification and obtain consent forms.
• Return patients' phone calls daily and timely.
• Processing patient referrals.
• Answer and route phone calls accurately and greet patients.
• Maintain clinic cleanliness and organization; safeguard patient information.
• Travel to clinics within the region as needed for operation or staffing.

Skills

Customer service

Bilingual English/Spanish

Computer literacy

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

NeueHealth is seeking a Front Desk Receptionist to provide essential administrative support at our medical clinic. You will greet patients, verify insurance, schedule, and coordinate with providers to ensure smooth clinic operations.

The role requires strong organization, empathy, and a commitment to patient care. You will be the first point of contact, handling calls, managing records, and supporting a seamless patient experience.