Clinic Front Desk & Operations Lead

Clarity Clinic, PLLC; Chicago (IL); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Salary $55k–$65k

Comprehensive benefits

Wellness stipend

401k match 4%

Growth opportunities

PTO & sick days

Job summary

Clarity Clinic, PLLC in Chicago, IL seeks a Front Desk Manager to supervise administrative and operational activities across the practice. You will manage scheduling, billing, EHR, and staff training, ensuring smooth daily operations and patient-centered service.

The role requires strong organizational skills, healthcare experience, and excellence in communication. A full-time, on-site schedule with competitive salary and benefits is provided.

Qualifications

• One year or more of experience in a healthcare environment.
• Strong organizational and communication skills.
• Proficiency with basic computer programs, including Microsoft Office.
• Customer service experience in a medical setting (preferred).
• Familiarity with outpatient therapy services (preferred).
• Demonstrated commitment to patient satisfaction.

Responsibilities

• Manage front desk operations and daily coverage.
• Oversee patient access and phone coverage.
• Coordinate staff schedules and training.
• Ensure compliance with safety and regulatory procedures.

Skills

Organizational skills

Communication skills

Compassionate care

Critical thinking

Healthcare experience

Microsoft Office

Medical customer service

Outpatient therapy familiarity

Patient satisfaction

Flexible work locations

Tools

Microsoft Office

Job description

Clarity Clinic, PLLC in Chicago, IL seeks a Front Desk Manager to supervise administrative and operational activities across the practice. You will manage scheduling, billing, EHR, and staff training, ensuring smooth daily operations and patient-centered service.

The role requires strong organizational skills, healthcare experience, and excellence in communication. A full-time, on-site schedule with competitive salary and benefits is provided.