Clinic Experience Associate

EVP Eyecare; Arlington (TX); On-site; USD 26,174 - 32,373; Full time

Benefits offered by this job

Medical

Dental

Vision Discounts

Educational reimbursements

401(k) with company match

Life Insurance

Disability options

Employee Assistance Program

Generous time off

Uniform allowance

Job summary

EVP Eyecare in Arlington, TX is seeking a full-time Front Desk Receptionist. In this role, you will be the first point of contact for patients, greeting them and assisting with a variety of inquiries about their procedures and appointments.

The ideal candidate should have strong communication skills and experience in customer care. EVP Eyecare offers a supportive environment and comprehensive training.

We provide extensive benefits including medical, dental, and generous time off. Join our mission to improve lives through better vision!

Qualifications

• Two years of patient/customer care experience or equivalent ability.
• Proficient in Microsoft Office, especially Excel, Word, and PowerPoint.
• Excellent oral and written communication skills.

Responsibilities

• Greet patients as they arrive at the office.
• Answer and direct incoming telephone calls professionally.
• Provide information about procedures to patients.
• Recommend financing options and payment policies.
• Check patients in and out and schedule appointments.
• Bill visits through insurance and collect payments.

Skills

Customer relationship skills

Oral communication

Written communication

Proficient in Microsoft Office

Job description

Job Details

Job Location: Arlington
Kleiman Evangelista Eye Centers - ARLINGTON, TX 76018

Salary Range: $19.00 - $23.50 Hourly

Are you someone who cares about patients? Who loves solving problems? With great communication skills and attention to detail. If so, we would love to have you as part of our family.

Kleiman Evangelista is looking for a full time Front Desk Receptionist for our Clinic, and we are willing to train!

We are…

Kleiman Evangelista Eye Centers of Texas is a full-service, medical ophthalmology provider offering comprehensive eye care, LASIK, vision correction, and cataract procedures in the Dallas Fort Worth Metroplex and beyond. With nearly 40 years of experience, Kleiman Evangelista’s team of board-certified doctors is committed to delivering the highest-quality eye care in Texas.

What we do…

Our mission is to improve people’s lives through better vision and outstanding patient experiences.

What you will do…

• Greet patients as they arrive at the office in a friendly and professional manner.
• Answer, assist, and direct all incoming telephone calls to appropriate parties in a professional, courteous and timely manner.
• Answer general patient questions about their procedures and understand where to refer questions that are beyond their scope of knowledge.
• Quote and discuss surgical fees, service fees, co-pays, payment policies and financing options with patients.
• Check patients in and out and schedule any needed appointments.
• Bill out visits through insurance, collect payments, and enter correct CPT/ICD-10 codes to ledger.
• Assist with end of day counts and prepare accurate daily deposits.

What we require…

• Two years of patient/customer care experience (or equivalent customer related ability)
• Proficient in Microsoft Office, specifically Excel, Word, and PowerPoint
• Excellent oral and written communication skills
• Exceptional customer relationship skills

What we offer…

• Medical
• Dental
• Vision Discounts
• Educational reimbursements for COA OR COT certifications
• 401(k) with generous company match and 100% vesting upon contribution
• Life Insurance
• Short Term & Long-Term Disability options
• Employee Assistance Program
• Generous time off plans and company paid holidays
• Uniform allowance

Equal Employment Opportunities

Icon Eyecare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.