Clinic Executive / Assistant (Camden/Novena)

ATA Medical Pte Ltd; Orchard (NE); On-site; USD 21,000 - 30,000; Full time

Job summary

ATA Medical Pte Ltd is seeking a Frontline Patient Registration and Clinic Operations Support at a clinic in Orchard, Nebraska. The role focuses on welcoming patients, verifying details, guiding them through screening, and coordinating front desk operations for smooth clinic flow.

The position involves EMR data entry, printing of screening forms, maintaining records, answering patient inquiries, and supporting coordination between nurses, doctors, and operations staff while upholding PDPA

Qualifications

Responsibilities

• Handle patient check-in and registration at clinic front desk
• Verify patient details and screening appointments
• Guide patients through the screening process
• Direct patients to correct screening stations
• Support queue management and waiting time control
• Assist in ensuring smooth movement of patients
• Perform accurate data entry into clinic systems (EMR)
• Assist in preparation and printing of screening forms and documents
• Maintain proper filing and documentation records
• Answer basic patient enquiries regarding screening procedures
• Provide clear instructions and guidance to patients
• Ensure professional and friendly patient experience
• Support coordination between nurses, doctors, and clinic operations staff
• Assist Assistant Clinic Manager or Senior Clinic Executive in daily tasks
• Escalate issues when required
• Prepare registration stations and basic clinic setup
• Ensure availability of basic consumables for frontline clinic operations
• Maintain cleanliness and order at workstation
• Ensure patient data is handled in accordance with PDPA
• Follow clinic SOPs and operational guidelines
• Maintain confidentiality of patient information
• Extracting patient screening data from the system
• Compiling and formatting health screening results
• Generating daily, weekly, or monthly reports
• Checking data accuracy and completeness

Job description

1. Frontline Patient Registration

• Handle patient check-in and registration at clinic front desk
• Verify patient details and screening appointments
• Guide patients through the screening process

2. Patient Flow Support

• Direct patients to correct screening stations
• Support queue management and waiting time control
• Assist in ensuring smooth movement of patients

3. Administrative Support

• Perform accurate data entry into clinic systems Electronic Medical Record (EMRs)
• Assist in preparation and printing of screening forms and documents
• Maintain proper filing and documentation records

4. Patient Service Support

• Answer basic patient enquiries regarding screening procedures
• Provide clear instructions and guidance to patients
• Ensure professional and friendly patient experience

5. Clinic Operations Coordination Support

• Support coordination between nurses, doctors, and clinic operations staff
• Assist Assistant Clinic Manager or Senior Clinic Executive in daily tasks
• Escalate issues when required

6. Equipment & Station Support

• Prepare registration stations and basic clinic setup
• Ensure availability of basic consumables for frontline clinic operations
• Maintain cleanliness and order at workstation

7. Compliance and Data Protection

• Ensure patient data is handled in accordance with PDPA
• Follow clinic SOPs and operational guidelines
• Maintain confidentiality of patient information

8. Health Screening Report Management (as needed)

• Extracting patient screening data from the system
• Compiling and formatting health screening results
• Generating daily, weekly, or monthly reports
• Checking data accuracy and completeness