Clinic Director: Pediatric ABA Operations & Team Leader

Helping-Hands-Family-; Ridley Park (Delaware County); On-site; USD 100,000 - 110,000; Full time

Job summary

Helping Hands Family seeks a Clinic Director to lead day-to-day operations, ensuring high-quality care for children with ASD and strong team development. This onsite, full-time role requires strategic oversight of staffing, budgeting, and performance metrics to deliver exceptional outcomes.

You will partner with clinical leaders to align operations with family-centered care, implement data-driven improvements, and foster a collaborative culture across teams including BCBA Supervisors and RBTs.

Qualifications

• Bachelor’s degree or equivalent experience.
• 6+ years of operational leadership experience in healthcare or a service-based environment.
• Ability to lead teams, manage budgets, drive performance, communicate clearly, solve problems, and work onsite full-time.

Responsibilities

• Own clinic performance across utilization, productivity, staffing, and service delivery.
• Use data to guide scheduling, capacity planning, and operational improvements.
• Lead, coach, and develop Clinical Supervisors, Office Managers, BCBAs, and RBTs.
• Build an accountable, collaborative team culture with leadership depth.
• Partner with clinical leaders to align operations with quality care and client outcomes.
• Ensure staffing and schedules support clinical needs.
• Champion a positive, family-centered experience.
• Resolve escalated concerns with urgency, empathy, and accountability.
• Manage clinic budgets and expenses to meet financial targets.
• Connect operational decisions to financial performance and KPIs.
• Ensure compliance with regulatory requirements, documentation standards, and internal policies.

Skills

Leadership

Budget management

Team development

Communication

Problem solving

Onsite work

Education

Bachelor’s degree or equivalent

Tools

CentralReach

Job description

Helping Hands Family seeks a Clinic Director to lead day-to-day operations, ensuring high-quality care for children with ASD and strong team development. This onsite, full-time role requires strategic oversight of staffing, budgeting, and performance metrics to deliver exceptional outcomes.

You will partner with clinical leaders to align operations with family-centered care, implement data-driven improvements, and foster a collaborative culture across teams including BCBA Supervisors and RBTs.