Clinic Data & Referrals Coordinator

Indiana University Bloomington; Bloomington (IN); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical & Dental Insurance

HSA contributions

FSA accounts

Life Insurance

Voluntary life & disability

Retirement plan

Tuition subsidy

Paid holidays

Paid time off

Parental leave

Employee assistance program

Job summary

Indiana University Bloomington is seeking an experienced Medical Records Coordinator in the Optometry department to manage referrals for two clinics and coordinate with patients, providers, and staff. The role emphasizes regulatory compliance, data integrity, and timely communications.

The ideal candidate will have a strong background in medical records, four years of relevant experience, and the ability to work in a fast-paced academic environment.

Qualifications

• High school diploma or GED required.
• Associate degree preferred in Medical Administration or related field.
• Minimum 4 years of medical records or related experience.

Responsibilities

• Process referrals for two clinics using established guidelines and clinical judgment.
• Coordinate with patients and providers to streamline referral workflow.
• Track pending outreach and execute a standard 3-attempt scheduling protocol.
• Notify referring providers when patients cannot be reached for scheduling.
• Process incoming medical record requests in compliance with regulations.
• Assist with medical correspondence and administrative tasks for providers.
• Maintain quality control by following established procedures and audits.
• Audit patient records to identify and resolve data discrepancies.

Skills

Communication

Professionalism

Time management

Quality focus

Adaptability

Detail orientation

Initiative

Customer relations

Education

High school diploma or GED

Associate degree in Medical Administration or related field

Job description

Indiana University Bloomington is seeking an experienced Medical Records Coordinator in the Optometry department to manage referrals for two clinics and coordinate with patients, providers, and staff. The role emphasizes regulatory compliance, data integrity, and timely communications.

The ideal candidate will have a strong background in medical records, four years of relevant experience, and the ability to work in a fast-paced academic environment.