Clinic Coordinator Sr-IHR, Physical Therapy - Registry

UChicago Medicine; Illinois; On-site; USD 4,100 - 4,500; Part time

Job summary

University of Chicago Medicine in Hyde Park is seeking a Clinic Coordinator Sr-IHR, Registry in the Physical Therapy department to manage reception, appointments, and clerical duties in outpatient settings. The role requires handling EPIC scheduling, patient check-in, insurance verification, referrals, and coordination with therapy staff, physicians, and payors, while maintaining HIPAA compliance.

This 0.1 FTE daytime position offers exposure to multiple clinics and supports onsite or satellite

Qualifications

• High school graduate or equivalent.
• Successful completion of medical terminology class.

Responsibilities

• Schedules all clinic appointments in EPIC for new referrals and return visits via basket, telephone, fax or email.
• Maintains all clinic schedules once submitted.
• Checks in patients upon arrival, assembles paperwork for new patients, notifies therapist.
• Answers and direct internal and external phone calls verifying demographics, guarantor, insurance and financial data required for billing.
• Orders office supplies, as approved by Office Manager.
• Manage patients check in (billhold) with accuracy and within established department timeframes.
• Demonstrates flexibility to support onsite or any satellite clinic hours.
• Obtains authorization for treatment from managed care organizations and/or explains self-pay options to patients.
• Directs patients to Outpatient Services staff as necessary.
• Utilizes a wide variety of computer systems effectively.
• Handles confidential information consistent with HIPAA and related regulations.
• Follows AIDET with all customers and assists in resolving complaints.
• Performs other duties assigned.

Education

High school diploma or equivalent

Medical terminology course

Job description

Job Description

Join University of Chicago Medicine, as a Clinic Coordinator Sr-IHR, Registry in our Physical Therapy department.

Clinic coordinators perform reception and clerical duties of considerable difficulty in outpatient clinic settings. The job involves extensive utilization of Hospitals' systems and constant interaction with patients, therapy services staff members, physicians (referral sources), 3rd party payors, and other members of the Hospitals' staff.

Essential Job Functions

• Schedules all clinic appointments in EPIC for new referrals and return visits via basket, telephone, fax or email. Triage calls appropriately for requesting preliminary appointments; exercises judgment in referring emergency calls.
• Maintains all clinic schedules once submitted
• Checks in patients upon arrival, assembles paperwork for new patients, notifies therapist
• Answers and direct internal and external phone calls verifying demographics, guarantor, insurance and financial data required for billing.
• Orders office supplies, as approved by Office Manager
• Manage patients check in (billhold) with accuracy and within established department timeframes.
• Demonstrates flexibility to support onsite or any satellite clinic hours
• Obtains authorization for treatment from managed care organizations and/or explains self-pay options to patients. Directs patients to Outpatient Services staff as necessary.
• Utilizes a wide variety of computer systems effectively.
• Handles confidential information consistent with Federal HIPPA legislation, and all other applicable federal, state, local, and institutional regulations with regard to confidentiality
• Follows AIDET with all customers and assists in the resolution of patient and other customer complaints
• Performs other duties assigned.

Required Qualifications

• High school graduate or equivalent.
• Successful completion of medical terminology class.

Position Details

• Job Type/FTE: Registry/ 0.1FTE
• Shift: Days
• Unit/Department: Physical Therapy- Hyde Park
• CBA Code: 743CL

About Us

We’ve been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We’re in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you’d like to add enriching human life to your profile, UChicago Medicine is for you. Here at the forefront, we’re doing work that really matters. Join us. Bring your passion.

UChicago Medicine is growing; discover how you can be a part of this pursuit of excellence at: UChicago Medicine Career Opportunities

UChicago Medicine is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.

As a condition of employment, all employees are required to complete a pre-employment physical, background check, drug screening, and comply with the flu vaccination requirements prior to hire. Medical and religious exemptions will be considered for flu vaccination consistent with applicable law.

Compensation & Benefits Overview

UChicago Medicine is committed to transparency in compensation and benefits. The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position.

The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.

Review the full complement of benefit options for eligible roles at Benefits - UChicago Medicine.