Patient Service Coordinator (PSC), Comer 5th Floor Nrsng, Registry Part Time, Night Shift

University of Chicago Medicine; Chicago, Northern (IL, KY); Hybrid; USD 7,000 - 11,000; Part time

Job summary

University of Chicago Medicine seeks a Part-Time Patient Service Coordinator (0.2 FTE) for Comer location in Chicago, IL. The role supports patient care teams and coordinates administrative tasks within patient care units.

The position requires a High School diploma and at least one year of office experience, with strong communication and confidentiality. Night shift availability is noted; MS Office proficiency is expected.

Qualifications

• High School diploma or equivalent.
• At least one year of general office experience, preferably in a medical/clinical setting.
• Good written and verbal communication, organizational and customer service skills.
• Ability to multitask effectively, uses discretion and maintains patient confidentiality.
• Must be able to interact professionally with customers, internal and external to the Hospitals.
• Proficiency in MS Office Suite, ability to learn and utilize applicable software.

Responsibilities

• Facilitates patient admission processes.
• Answers intercom and routes requests promptly.
• Arranges patient transportation to external agencies.
• Coordinates work orders and updates staff on status.
• Maintains patient records per policy; obtains necessary signatures.
• Inputs charges and assists in staff orientation; covers units as needed; runs errands.
• Answers calls promptly and courteously.

Skills

Customer service

Multitasking

Communication

Confidentiality

Office software

Education

High School diploma or equivalent

Associate Business courses

Tools

MS Office Suite

Job description

IL, United States

Trending

Job Description

The Patient Service Coordinator functions as a staff member who, under the direction of the Patient Care Manager, provides support to the patient/significant others, physician, care and multidisciplinary teams, and additional care center staff to facilitate patient care within the patient care units. The Patient Service Coordinator maintains a clean, orderly work environment that is conducive to the provision and coordination of patient centered care.

Essential Job Functions

• Facilitates the patient admission process.
• Answers patient intercom and ensures that requests are referred to the appropriate staff immediately.
• Arranges patient transportation to outside agencies.
• Coordinates facilities information (e.g. work orders) as received by unit staff, maintains records of requests and follows up as needed to assure task completion and relays information back to the appropriate staff regarding the status of outstanding work orders.
• Assembles, organizes, and maintains patient medical records/charts according to hospital policies and procedures and ensures and obtains necessary signatures as required for all forms according to hospital policy and procedure.
• Inputs patient charges via computer system, assists in the orientation of new staff, cross-covers multiple patient care units during regular work shift when required and runs errands as deemed necessary by Care Center leadership.
• Answers incoming telephone calls promptly and courteously.

Required Qualifications

• High School diploma or equivalent.
• At least one year of general office experience, preferably in a medical/clinical setting.
• Good written and verbal communication, organizational and customer service skills.
• Ability to multitask effectively, uses discretion and good judgment, and maintains patient confidentiality.
• Must be able to independently and professionally interact with customers, internal and external to the Hospitals.
• Proficiency in MS Office Suite, ability to learn and utilize applicable software.

Preferred Qualifications

• ED experience
• Associate Business courses
• Job Type/FTE: Part-Time (0.2 FTE)
• Shift: Night Shift
• Work Location: Comer
• CBA Code:743CL

About Us

We’ve been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We’re in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you’d like to add enriching human life to your profile, UChicago Medicine is for you. Here at the forefront, we’re doing work that really matters. Join us. Bring your passion.

UChicago Medicine is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.

As a condition of employment, all employees are required to complete a pre-employment physical, background check, drug screening, and comply with the flu vaccination requirements prior to hire. Medical and religious exemptions will be considered for flu vaccination consistent with applicable law.

Compensation & Benefits Overview

UChicago Medicine is committed to transparency in compensation and benefits. The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position.

The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.