Clinic Coordinator, RN

RiverPeak Health; Riverton (WY); On-site; USD 75,000 - 95,000; Full time

Job summary

RiverPeak Health is seeking an experienced Clinic Coordinator, RN, to coordinate day-to-day clinic operations and provide frontline leadership for clinic staff. This role combines clinical nursing with operational responsibilities to support efficient services and high-quality patient care.

The Clinic Coordinator works with the Operations Director, providers, and staff to optimize daily activities, ensure regulatory compliance, and promote effective communication and teamwork.

Qualifications

• Graduate of an accredited School of Nursing.
• Current and unrestricted Registered Nurse (RN) license.
• Minimum two (2) years of clinical nursing experience.
• Minimum one (1) year of leadership experience in a healthcare setting.
• Current Basic Life Support (BLS) certification or ability to obtain within established timelines.

Responsibilities

• Coordinate daily clinic operations to ensure efficient patient flow and service delivery.
• Provide frontline leadership and support to clinic staff.
• Assist with policies, procedures, and workflows; monitor for improvements.
• Coordinate staffing and scheduling coverage as needed.
• Support patient education, care coordination, and documentation in the EHR.

Skills

RN Nursing

Leadership

Clinic Operations

Staff Coordination

Education

RN license

Tools

EHR systems

Microsoft Office

Job description

Location: On-Site | Rural Hospital Setting
Reports To: Chief Nursing Officer (CNO)
Position Type: Full-Time, Non-Exempt

Join Our Team

RiverPeak Health is seeking an experienced Clinic Coordinator, RN, to coordinate day-to-day clinic operations and provide frontline leadership for clinic staff. This position combines clinical nursing expertise with operational responsibilities to support efficient clinic services and high-quality patient care. The Clinic Coordinator works closely with the Operations Director, providers, and clinic staff to coordinate daily activities, support patient care, improve workflows, and ensure regulatory compliance. The role also promotes effective communication, excellent customer service, and a culture of teamwork and accountability.

Leadership & Clinic Operations

• Coordinate daily clinic operations to ensure efficient patient flow and effective service delivery.
• Provide frontline leadership, guidance, and support to assigned clinic staff.
• Assist with implementation and maintenance of departmental policies, procedures, and workflows.
• Monitor clinic operations and identify opportunities for process and workflow improvement.
• Promote collaboration and communication among providers, staff, and leadership.
• Assist in maintaining adequate staffing levels and scheduling coverage.
• Support organizational initiatives, strategic priorities, and operational goals.
• Serve as a resource for staff regarding clinic operations, scheduling, and problem resolution.

Staff Development & Team Support

• Participate in employee recruitment, onboarding, orientation, and retention activities.
• Provide coaching, mentoring, and performance feedback to staff.
• Support employee engagement, teamwork, accountability, and professional development.
• Assist with competency assessments and ongoing staff education.
• Collaborate with the Operations Director regarding employee relations and performance management matters.

Clinical Care Coordination & Patient Management

• Support providers in the assessment, treatment, and ongoing management of patients across assigned clinic services.
• Triage patient telephone calls, portal messages, walk-in concerns, and clinical inquiries using established protocols and nursing judgment.
• Educate patients and families regarding treatment plans, medications, follow-up care, and health management strategies.
• Evaluate patient understanding using effective communication and teach-back techniques.
• Coordinate referrals, diagnostic testing, laboratory services, procedures, and follow-up appointments.
• Review laboratory results, diagnostic studies, and clinical findings according to established protocols and provider-directed plans of care.
• Communicate significant, abnormal, or urgent findings to providers and ensure appropriate documentation and follow-up.
• Assist with clinical procedures and treatments within RN scope of practice and demonstrated competency.
• Maintain accurate, complete, and timely clinical documentation within the electronic health record (EHR).

Quality, Compliance, & Safety

• Support quality improvement, patient safety, infection prevention, and risk management initiatives.
• Ensure compliance with applicable regulatory, accreditation, and organizational standards.
• Assist with audits, inspections, and regulatory reviews.
• Monitor adherence to policies, procedures, and clinical standards.
• Promote a culture of continuous improvement, accountability, and service excellence.
• Participate in emergency preparedness and response activities as assigned.
• Promote responsible utilization of supplies, equipment, and organizational resources.
• Assist with monitoring department performance indicators and operational metrics.
• Provide input regarding staffing, equipment, and resource needs.
• Support operational efficiency and financial sustainability efforts.

Customer Service

• Foster a patient-centered environment focused on quality care and service excellence.
• Respond professionally and effectively to patient and staff concerns.
• Build positive relationships with patients, providers, employees, and community partners.
• Demonstrate professionalism, accountability, and effective communication at all times.

Minimum Qualifications

Required

• Graduate of an accredited School of Nursing.
• Current and unrestricted Registered Nurse (RN) license.
• Minimum two (2) years of clinical nursing experience.
• Minimum one (1) year of leadership experience, such as charge nurse, lead worker, supervisor, coordinator, or related healthcare leadership role.
• Current Basic Life Support (BLS) certification or ability to obtain within established timelines.

Preferred

• Bachelor's degree in Nursing (BSN), Healthcare Administration, Business Administration, Public Health, or related field.
• Ambulatory care, physician practice, or clinic operations experience.
• Experience coordinating staff schedules, workflows, and clinic operations.

Knowledge, Skills, and Abilities

• Successful candidates will demonstrate:
• Strong clinical nursing judgment and patient assessment skills.
• Leadership and team-building abilities.
• Effective verbal and written communication.
• Excellent organizational and time-management skills.
• Ability to coordinate multiple priorities in a fast-paced clinical environment.
• Strong problem-solving and conflict-resolution skills.
• Knowledge of healthcare regulations, compliance standards, HIPAA requirements, and patient safety principles.
• Proficiency with electronic health records (EHR) and Microsoft Office applications.
• Ability to maintain confidentiality and handle sensitive information appropriately.

Working Conditions

• Primarily clinic and office environment.
• Frequent interaction with patients, providers, staff, and visitors.
• Occasional travel between locations may be required.
• Frequent standing, walking, sitting, and computer use.
• Ability to lift up to 25 pounds frequently and up to 50 pounds occasionally.
• Occasional exposure to blood, body fluids, airborne contaminants, and other healthcare-related hazards.

Why Join RiverPeak Health?

At RiverPeak Health, we are committed to delivering exceptional healthcare to the communities we serve while fostering a supportive, collaborative, and mission-driven work environment. We value teamwork, integrity, compassion, and service excellence, and we are invested in helping our employees grow professionally while making a meaningful impact on patient care.

If you are a highly organized Registered Nurse with leadership experience and a passion for supporting quality patient care, we encourage you to apply.

RiverPeak Health is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

General Statement

This job description is intended to describe the general nature and level of work performed by employees in this position. It is not intended to be an exhaustive list of all duties, responsibilities, qualifications, or working conditions. Employees may be required to perform other job-related duties as assigned. RiverPeak Health reserves the right to modify job duties, responsibilities, and requirements based on organizational needs, patient care requirements, operational demands, and changes in federal, state, or local laws and regulations.

As a condition of employment, applicants must successfully complete all required pre-employment screenings applicable to the position, which may include a criminal background check, fingerprint-based criminal history check, Office of Inspector General (OIG) exclusion screening, applicable state abuse, neglect, and exploitation registry checks, and a pre-employment drug screening. Applicants who do not meet the employment eligibility requirements based on the results of these screenings may be disqualified from employment to the extent permitted by applicable laws.

RiverPeak Health participates in E-Verify. Employment eligibility will be verified through the Social Security Administration and, if necessary, the Department of Homeland Security in accordance with applicable federal law.