Clinic Coordinator - Ophthalmology

Washington University in St. Louis; EE. UU.; Presencial; USD 29.000 - 44.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

25 days vacation and holidays

Transit/commute support (Metro U-Pass)

Retirement plan 403(b)

Descripción de la vacante

Washington University in St. Louis is recruiting for a Clinical Office Operations Coordinator to manage daily patient services, supervise staff, and oversee organizational processes.

This role emphasizes quality care, cost efficiency, and effective communication within the department. Responsibilities include supervising staff, scheduling coverage, maintaining policies, and handling patient accounts with reporting duties.

Formación

• Education: High school diploma or equivalent.
• Work Experience: 5 years in clinical office supervision.
• Certifications/Professional Licenses: No specific certification/professional license is required for this position.

Responsabilidades

• Coordinates patient services and ensures quality care.
• Supervises support staff and schedules coverage.
• Maintains policies, quality control, and risk management programs.
• Maintains patient accounts, prepares reports and records.

Conocimientos

Communication

Customer Service

Interpersonal Communication

Organizing

Patient Services

Educación

High school diploma or equivalent

Descripción del empleo

Location

ST. LOUIS, MO 63108 Scheduled Hours 40

Position Summary

Coordinates daily operations of clinical office including patient services, staff supervision, and organizational management.

Job Description

Primary Duties & Responsibilities: Coordinates patient services providing quality care in efficient and cost effective manner. May supervise support staff, scheduling work assignments to ensure appropriate coverage, hires, trains and evaluates performance. Maintains established policies and procedures and quality control through quality assurance and risk management programs. Promotes and maintains effective communications and collaboration within departmental administrators, managers and supervisors. Maintains and monitors all patient accounts. Provides reports, analysis and maintains records as required. Coordinates and maintains equipment and supplies ordering when needed. Assists with clerical tasks as needed including answering phones, computer entry, copies and fax material. Promotes and supports continuous improvement of quality and service to ensure effective clinical outcomes and patient satisfaction. Performs other duties as assigned.

Working Conditions

Job Location/Working Conditions Normal office environment. Physical Effort Typically sitting at desk or table. Repetitive wrist, hand or finger movement. Equipment Office equipment.

Required Qualifications

• Education: High school diploma or equivalent high school certification or combination of education and/or experience.
• Certifications/Professional Licenses: No specific certification/professional license is required for this position.
• Work Experience: Clinical Office, Including Supervision (5 Years)
• Skills: Not Applicable
• Driver's License: A driver's license is not required for this position.

Preferred Qualifications

• Education: No additional education unless stated elsewhere in the job posting.
• Certifications/Professional Licenses: No additional certification/professional licenses unless stated elsewhere in the job posting.
• Work Experience: No additional work experience unless stated elsewhere in the job posting.
• Skills: Communication, Customer Service, Interpersonal Communication, Organizing, Patient Services

Grade C08-H Salary Range

$21.33 - $31.98 / Hourly The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email [e-mail] or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

• Personal Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Take advantage of our free Metro transit U-Pass for eligible employees.
• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
• Wellness Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
• Family We offer 4 weeks of caregiver leave to bond with your new child.
• Family care resources are also available for your continued childcare needs.
• Need adult care? We’ve got you covered.
• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
• For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity or shared ancestry, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. As a federal contractor, the university maintains affirmative action programs to implement its equal employment opportunity policy for individuals with disabilities and protected veterans, in accordance with Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 (VEVRAA), as amended.

Company Culture and Mission

WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles. Washington University in St. Louis' collective success is significantly attributed to the passion and outstanding efforts of our community. Our staff, faculty and trainees are committed to excellence and dedicated to carrying out our missions of research, teaching and patient care. WashU prides itself on being a place where people matter, and serious work is done. Our people work together in an inclusive community that celebrates diverse perspectives, collaboration and innovation. We are a community of individuals inspired to work together to develop big ideas and tackle challenging problems. We value the well-being of our people. WashU strives to create a positive employee experience where staff, faculty and trainees thrive, both personally and professionally. Our employees find meaning, connection and vitality in their work and life with a healthy work-life balance and support to learn, grow and make an impact at WashU, the community and the world.