Clinic Coordinator (Lead Therapist) - Outpatient

MedStar Health’s Washington Hospital Center; Baltimore (MD); On-site; USD 89,000 - 163,000; Full time

Job summary

MedStar Health is seeking a Clinic Coordinator for the Therapy- Catonsville program. You will provide PT/OT/SLP services including screening, evaluation, treatment planning, implementation, reassessment and discharge planning, while coordinating day‑to‑day clinic operations with leadership.

This role emphasizes efficient patient access, staffing and scheduling, referral development, and collaboration with physicians, insurers, and case managers to grow services and maintain high quality care.

Qualifications

• Degree in Occupational, Physical Therapy or Speech Language Pathology.
• MD/DC/VA licensure required as deemed necessary for location.
• BLS certification for Healthcare Providers CPR.
• 3-4 years clinical experience in an outpatient rehabilitation setting (preferred).

Responsibilities

• Provides evaluation and treatment services and explains findings to patient and family.
• Promotes excellent customer experience and access with empathy in a patient-driven environment.
• Coordinate day-to-day clinic staffing, scheduling and performance appraisal feedback.
• Assist with budget input and interdepartmental collaboration to improve services.
• Coordinate community outreach and referrals to expand program volume.

Skills

Clinical coordination

Patient care

Team collaboration

Education

Degree in Occupational Therapy / Physical Therapy / Speech Language Pathology

High School Diploma or GED

Licensure in MD/DC/VA

BLS CPR certification

Job description

About the Job

MedStar Health is looking for a Clinic Coordinator to join our team at Therapy - Catonsville ! We are looking for someone with professional competency as a general practitioner in occupational, physical therapy or speech language pathology.

The Clinic Coordinator will provide physical therapy, occupational therapy, speech language pathology services to patient, to include but not limited to screening and evaluation, treatment planning, treatment implementation, treatment reassessment and revision, patient/client reevaluation, discharge planning, and documentation. Assists in coordinating day-to-day operations in collaboration with the Clinic Leadership. Coordinates effective short-term scheduling and team member coverage. Individual is responsible to work with the Clinic leadership to promote proper and efficient utilization of quality services. Participates in program development, expansion and improvement with the Clinic Leadership and other team members. Helps develop and maintain systems to increase referrals and to communicate with physicians, insurers, and external case managers.

Join one of the largest healthcare systems in the Baltimore-Washington metro region, also recognized as one of the 'Healthiest Maryland Businesses'.

Primary Duties

• Provides evaluation and treatment services. Explains evaluation findings and treatment plan to patient and family and incorporates them in goal setting. Demonstrates proficiency in implementation of treatment protocols. Consults with other healthcare professionals as indicated. Documents change in patients’ conditions. Completes appropriate discharge planning and follow‑up care. Accurately and timely documents and charges for patient care activities.

• Takes initiative in pursuing and directing continuing education for professional growth and competency for self and organization. Promotes excellent customer experience and great access. Demonstrates a professional commitment to provide frictionless patient access to care through flexibility, adaptability, creativity, and actions/behaviors that display empathy in our patient consumer driven environment. Participates in team removal of barriers to access.

• Coordinate day-to-day operations in the direction of the clinic leadership. This may include but not limited to assisting with the coordination of daily staffing and patient scheduling, working with team members to meet productivity expectations and service demands, participating in utilization and peer review activities, and assists with ongoing feedback to team members regarding observed performance and talents to facilitate goal achievement. Assists with performance appraisals and completes them promptly. Assists in the selection, training, and orienting of staff as directed by clinic leadership. Assists in performance management and conducts performance appraisals on a timely basis

• Provides input into the budget and helps manage expenses to operate within the budget parameters. Participates in program development, expansion and improvement with the Clinic leadership and other team members. Catalyzes communication and collaboration with physicians, and other program/service stakeholders, across the care continuum as applicable, promoting improved programming, integration of indicated therapy to promote value driven care and best practice in transitions in care for patients across our communities. Actively participates in teams/committees to promote the goals of the service line.

• Coordinates community and MedStar outreach and formal marketing initiatives to expand potential patient and referrer awareness of programs and services, captures additional program volume as a result. Assist with the initiative in developing and maintaining referrals

Qualifications

• Degree in Occupational, Physical Therapy or Speech Language Pathology.

• High School Diploma or GED of an accredited school of Occupational, Physical therapy or Speech Language Pathology.

• Maryland, District of Columbia, or Virginia licensure required as deemed necessary for your specific location(s).

• American Heart Association’s BLS (Basic Life Support) for Healthcare Providers CPR (Cardiac Pulmonary Resuscitation) certification.

• 3-4 years Clinical experience in an outpatient rehabilitation setting with demonstrated expertise preferred.

This position has a hiring range of

USD $89,065.00 - USD $162,801.00 /Yr.