Clinic Coordinator

Insight Health Systems; Chicago (IL); On-site; USD 45,000 - 60,000; Full time

Job summary

Insight Health Systems is looking for a detail-oriented Clinic Coordinator to manage daily operations at outpatient clinics in Chicago. The role involves maximizing clinic productivity, coordinating physician schedules, and tracking growth metrics.

The ideal candidate will possess strong organizational and time-management skills, as well as the ability to multitask in a fast-paced environment. This position requires knowledge of medical terminology and prior experience in clinic coordination or healthcare administration.

Qualifications

• Ability to analyze data and develop actionable growth strategies.
• Knowledge of medical terminology and outpatient clinic operations preferred.
• Demonstrated problem‑solving skills and ability to work under pressure.

Responsibilities

• Ensure clinics operate at maximum efficiency through proactive oversight.
• Coordinate physician schedules and monitor clinic productivity.
• Follow the patient life cycle to ensure timely appointments and follow-ups.

Skills

Organizational skills

Time-management skills

Problem-solving skills

Interpersonal skills

Communication skills

Education

High school diploma or GED

Associate or bachelor’s degree

Tools

EMR systems

Microsoft Office Suite

Job description

WE ARE INSIGHT

At Insight Hospital and Medical Center- Chicago, we believe there is a better way to provide quality healthcare while achieving health equity. Our Chicago location looks forward to working closely with our neighbors and residents to build a full-service community hospital in the Bronzeville area; creating a comprehensive plan to increase services and meet community needs. With a growing team dedicated to delivering world-class service, our mission is to provide compassionate, expert, and impactful care to all patients.

Job Summary

Insight Hospital and Medical Center is seeking a detail-oriented and proactive Clinic Coordinator to ensure efficient daily operations of our outpatient clinics. The Clinic Coordinator maximizes clinic capacity, coordinates physician schedules, and monitors clinic productivity. This position tracks growth metrics, follows the patient life cycle to ensure referrals and follow-ups are completed, and supports physicians and staff in delivering excellent patient care. The ideal candidate demonstrates strong organizational skills, a proactive mindset, and the ability to balance administrative precision with outstanding patient service.

Duties

• Ensure clinics operate at maximum efficiency through proactive oversight and workflow management.
• Coordinate physician schedules, adjusting for clinic needs, patient demand, and productivity goals.
• Monitor and track clinic productivity; generate reports, identify trends, and recommend strategies to improve efficiency.
• Develop, track, and execute growth metrics to support service line and organizational goals.
• Follow the patient life cycle by monitoring referrals, appointments, and follow-ups to ensure patients are scheduled and seen in a timely manner.
• Serve as a liaison between providers, staff, and patients to resolve scheduling or operational concerns.
• Assist with patient registration, scheduling, and EMR documentation as needed to maintain clinic flow.
• Adhere to hospital standards.
• Monitor and report on key performance indicators for clinic operations.
• Support and participate in internal and external marketing efforts to promote clinic services, build referral networks, and enhance patient engagement.
• Contribute to a positive and collaborative work environment.
• Perform all other duties as assigned.

Qualifications

• Excellent organizational and time-management skills.
• Ability to analyze data and develop actionable growth strategies.
• Knowledge of medical terminology and outpatient clinic operations preferred.
• Strong interpersonal and communication skills, both verbal and written.
• Demonstrated problem‑solving skills and ability to work under pressure.
• Proficiency in EMR systems and Microsoft Office Suite (Excel, Word, Outlook).
• Strong attention to detail with a focus on accuracy.
• Ability to multitask in a fast-paced, high-demand environment.
• High school diploma or GED required; associate or bachelor’s degree preferred.
• 1–2 years of clinic coordination, patient access, or healthcare administration experience preferred.

Physical Requirements

• May be expected to lift up to 15–30 pounds with assistance, and push or pull 30–100 pounds with assistance.
• Work is of medium demand; walking or standing most of the time while on duty.
• Visual, auditory acuity and manual dexterity are essential to performing designated duties.
• May be subjected to stressful situations and the need to manage competing priorities.
• Workplace should be clean, neat, and well lit.
• Hours of duty may be irregular or extended due to physician schedules or clinic requirements.