Clinic Care Technician - Endocrinology - Full Time

Essentia Health; Bismarck (ND); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer contributions

Tuition reimbursement

Flexible scheduling

Generous time off

Wellness resources

Job summary

Essentia Health - Mid Dakota Bismarck 9th St Clinic is hiring a Clinic Care Technician to support daily patient flow. You will greet patients, take vitals, assist with rooming, document in the electronic medical record, and help with clerical tasks in a fast-paced clinic.

This role requires strong customer service, familiarity with EMR, and the ability to follow directions. BLS certification within 30 days of hire is preferred, and CNA experience is a plus.

Qualifications

• Supports and assists providers and clinical staff with administrative and select patient care tasks.
• Supports patient scheduling and work queue needs as assigned.
• Follows up on no-shows and reviews add-ons with providers.
• Greets patients, supports virtual visits, verifies identity, and takes vitals.
• Chaperones exams as needed and documents in EMR.
• Performs limited patient care tasks within training scope.

Responsibilities

• Greeting and rooming patients, obtaining vital signs, and documenting in patient chart.
• Stocking, cleaning exam rooms, and maintaining clinic supplies.
• Assisting with clerical duties and completing administrative tasks.
• Support patient scheduling and respond to no-shows as directed.
• May float to support other areas as assigned.

Skills

CNA experience

Customer service skills

Ability to follow directions

Healthcare / patient care experience

Experience using EMR

Medical terminology

Education

BLS certification

Job description

Building Location

Essentia Health - Mid Dakota Bismarck 9th St Clinic

Department

3681020 ENDOCRINOLOGY - MDB 9TH ST

Job Description

The Clinic Care Technician is primarily responsible for providing assistance with daily patient flow in the clinic setting. These duties may include greeting and rooming patients, obtaining vital signs, documenting in patient chart, stocking, and cleaning exam room, ordering and maintaining clinic supplies, assisting with clerical duties, and all other duties as assigned. This position may float to support other areas as assigned.

Education Qualifications

Key Responsibilities:

• Supports and assists providers and clinical staff with administrative and select patient care tasks
• Supports patient scheduling and work queue needs as assigned
• Follows up on no-shows and works with providers to review and approve add-ons
• Greets patients, supports virtual visits, completes identification verification, height, weight and obtains vitals
• Chaperones exams as needed
• Administers questionnaires and documents in electronic medical record
• May perform limited patient care tasks based on training
• Processes incoming mail, scans, copies, and faxes as needed, prints and updates forms, answers internal phone calls, and may place office supply orders

Preferred Qualifications

• CNA experience preferred
• Customer service skills
• Ability to follow direction and perform tasks within scope of role
• Experience in healthcare or patient care experience
• Experience using electronic medical record
• Medical terminology

Licensure/Certification Qualifications

• Basic Life Support (BLS) within 30 days of hire

Essentia Health is an integrated health system serving patients in Minnesota, Wisconsin, and North Dakota.

Headquartered in Duluth, Minnesota, Essentia Health combines the strengths and talents of more than 15,000 employees, including more than 2,200 physicians and advanced practitioners, who serve our patients and communities through the mission of being called to make a healthy difference in people's lives.

Essentia Health, which includes many Catholic facilities, is guided by the values of Quality, Hospitality, Respect, Joy, Justice, Stewardship, and Teamwork. The organization lives out its mission by having a patient-centered focus at 14 hospitals, 78 clinics, six long-term care facilities, six assisted living and independent living facilities, 7 ambulance services, 27 retail pharmacies, and one research institute.

Fte

1

Shift Rotation

Day Rotation (United States of America)

Shift Start Time

8:00am

Shift End Time

5:00pm

Weekends

No

Holidays

No

Call Obligation

No

Compensation Range

$15.96 - $23.94

Employee Benefits at Essentia Health:

At Essentia Health, we're committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health. Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at [phone].