Clinic Care Lead: Patient Experience & Operations

Upperline Health Inc; Orlando (FL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision plans

401K

PTO and parental leave

Job summary

Upperline Health Inc is looking for a Lead Patient Care Coordinator for its Waterford Lakes office in Orlando, Florida. This role involves assisting physicians in delivering comprehensive health services while leading the clinic's clinical and administrative tasks. Candidates should have a background in podiatry or orthopedics and provide exceptional patient care.

The successful candidate will be a compassionate, energetic leader responsible for staffing, operational performance, and team management, ensuring the highest quality patient care in a supportive environment.

Qualifications

• Previous experience as a Patient Care Coordinator is required.
• Podiatry or Orthopedic clinic experience is preferred.
• Must communicate effectively with excellent grammar and interpersonal skills.

Responsibilities

• Assist physicians in delivering comprehensive health services.
• Lead clinic administrative and clinical tasks.
• Responsible for hiring and performance management of non-provider clinical roles.

Skills

Excellent computer skills

Strong knowledge of medical terminology

Effective communication

Customer service orientation

Leadership experience

Education

Experience as a Patient Care Coordinator

Podiatry or Orthopedic clinic experience

Tools

EMR (preferably athenahealth)

Job description

Upperline Health Inc is looking for a Lead Patient Care Coordinator for its Waterford Lakes office in Orlando, Florida. This role involves assisting physicians in delivering comprehensive health services while leading the clinic's clinical and administrative tasks. Candidates should have a background in podiatry or orthopedics and provide exceptional patient care.

The successful candidate will be a compassionate, energetic leader responsible for staffing, operational performance, and team management, ensuring the highest quality patient care in a supportive environment.