Clinic Assistant

University of Miami; Town of Florida (NY); On-site; USD 30,000 - 42,000; Full time

Job summary

The University of Miami/UHealth Department of Physical Therapy has an exciting opportunity for a full time Clinic Assistant to work in Doral, FL. The Clinic Assistant performs clerical duties and handles administrative tasks including filing, scheduling, calls, and processing prescriptions.

Core functions include charting, order transcription, inventory management, patient greeting, and assisting therapists with treatment procedures while maintaining safety and accuracy in a fast-paced clinical

Qualifications

• High School Diploma or equivalent/relevant experience, certification or license.
• No previous experience required.
• Learning Agility: ability to learn new procedures, technologies, and adapt to changing priorities.
• Teamwork: ability to work collaboratively with others and contribute to a team.
• Technical Proficiency: skilled in using office software and relevant computer applications.
• Communication: strong written and verbal communication skills.

Responsibilities

• Assembles, completes, and processes patients’ charts and keeps records accurately identified.
• Transcribes doctors’ orders and checks charts for completeness and accuracy.
• Orders unit supplies to maintain inventory of equipment and supplies.
• Assists with receiving, distributing, and sorting supplies.
• Obtains laboratory and x-ray reports and notifies doctors of results.
• Utilizes IDX RIS/PACS to track patient arrival times and informs front desk of delays.
• Greets patients and verifies information at check-in.
• Directs patients to dressing rooms and ensures gowning and removal of metal items.
• Documents equipment issues and reports to supervising staff.
• Supports copying and distributing patient paperwork as needed.
• Answers telephone calls and responds to inquiries from visitors.
• Reports unusual incidents promptly to supervisory personnel.
• Adheres to policies and safeguards University assets.
• Assists therapists with treatment procedures and communicates with staff as needed.
• Participates in quality and safety improvement activities.
• Sets up and administers modalities for patient treatment as directed.
• Positions patients correctly for treatment and follows safety procedures.
• Reports significant information about a patient’s condition to the therapist immediately.
• Maintains a safe, clean clinic area and equipment logs.

Skills

Learning Agility

Teamwork

Technical Proficiency

Communication

Education

High School Diploma or equivalent

Job description

The University of Miami/UHealth Department of Physical Therapy has an exciting opportunity for a full time Clinic Assistant to work in Doral, FL. The Clinic Assistant performs a variety of clerical duties associated with patient care unit operations. Further, the incumbent handles administrative duties, including filing records, scheduling lab work and hospital admissions, making follow-up calls, phoning in prescriptions, and calling to get lab test results.

CORE JOB FUNCTIONS

• Assembles, completes, and processes patients’ charts, and keeps patient records accurately identified.
• Transcribes doctors’ orders, and checks charts for incomplete histories and operative summaries, bringing issues to the attention of the appropriate member of the healthcare team for correction.
• Orders unit supplies to maintain inventory of the unit’s equipment stock and supplies.
• Assists with receiving, distributing, and sorting supplies brought to the unit.
• Obtains laboratory and x-ray reports and notifies doctors of results.
• Utilizes IDX RIS/PACS to track patient arrival times and advises front desk personnel of patient delays to maintain daily schedule.
• Greets patients upon arrival and verifies patient information.
• Directs patient to the dressing room and ensures the patient has changed into a gown and removed all metal items from their person.
• Documents all equipment issues and reports to appropriate managing staff.
• Assists in copying completed patient paperwork, delivering originals to front desk for scanning, and distributing copies to appropriate reading rooms.
• Receives telephone calls and responds to inquiries from visitors.
• Reports unusual incidents in a timely manner to appropriate supervisory personnel.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

Department Specific Functions

• Assists the physical and occupational therapists with treatment procedures as directed.
• Communicate with departmental team, nursing and physician staff as needed and as directed by therapists.
• Participate in quality and safety improvement activities.
• Correctly sets up, prepares and administers modalities for patient treatment as directed and supervised by therapists.
• Correctly and courteously positions patients for treatment as directed by therapists.
• Follows designated instructions on safety procedures and precautions when assisting with patient treatment.
• Verbally report significant information or changes in a patients’ condition to the appropriate therapist immediately.
• Maintain a safe and clean work area in the clinic.
• Maintain appropriate equipment logs (ie, temperature for hydrocollator, freezer, etc.)
• Maintain appropriate water levels in the hydrocollator daily.
• Stock linen and prepare treatment areas between patients throughout the day.
• Clean treatment tables, mats, exercise equipment, thermal modalities, etc. such that there is no accumulation of dust, dirt or debris.
• Punctual attendance for all scheduled shifts. Requests for time off are made one month in advance.
• Documents all equipment issues and reports to appropriate managing staff.
• Reports unusual incidents in a timely manner to appropriate supervisory personnel.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS

High School Diploma or equivalent/relevant experience, certification or license No previous experience required Knowledge, Skills and Abilities: Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands. Teamwork: Ability to work collaboratively with others and contribute to a team environment. Technical Proficiency: Skilled in using office software, technology, and relevant computer applications. Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders.

This is a core job profile description and is not reflective of all duties that may be assigned to a specific position in each individual department. The above statements are intended to describe the general nature and primary responsibilities of this core job profile. Specific duties and tasks may vary based upon departmental needs. Other duties may be assigned to the above consistent with the knowledge, skills, and abilities required for the job. #ED-LI1 The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Job Status: Full time Employee Type: Staff The mission of the University of Miami is to transform lives through education, research, innovation, and service. A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System ("UHealth") have rapidly progressed to become one of the nation’s top research universities and academic medical centers in the nation. The University comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs. Visit welcome.miami.edu/about-um to learn more about our points of pride. The University ranks No. 55 on U.S. News & World Report’s 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings. Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults. Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019. The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022. With more than 17,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe. The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.