Manager, Laboratory Services

University of Miami; United States; On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Medical benefits

Dental benefits

Tuition remission

Job summary

The University of Miami is seeking an experienced operations leader to manage laboratory teams, ensuring safe, compliant, and efficient work flows in a dynamic healthcare environment.

Responsibilities include directing tasks, overseeing equipment, participating in staff selection and performance management, and contributing to the design of new procedures and internal controls across the unit.

Qualifications

• Bachelor's degree required for the role.
• Minimum 5 years of relevant experience.
• Strong communication and leadership capabilities.
• Proficiency with office software and standard computer applications.

Responsibilities

• Lead lab teams and ensure safety/compliance with protocols.
• Verify identification and maintain quality control.
• Plan, prioritize, and direct work to ensure smooth operations.
• Assist with staff interviews, performance management and disciplinary processes.
• Develop training programs and SOPs; monitor internal controls.

Skills

Operational Management

Organizational Development

Financial Oversight

Team Leadership

Technical Proficiency

Communication

Education

Bachelor's degree in relevant field

Job description

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

CORE JOB FUNCTIONS

1. Manages laboratory teams responsible for performing tasks and procedures in accordance with organizational protocols. Communicates and disseminates general information, policy updates, and procedure changes to personnel.
2. Ensures that tasks are performed according to safety and compliance standards, including accurate verification of individuals' identification when required.
3. Ensures proper equipment is in place for operational procedures. Monitors equipment performance, diagnoses issues or malfunctions, and either makes repairs or initiates service requests.
4. Plans, prioritizes, and directs work activities to ensure smooth and efficient operations.
5. Investigates and resolves problems concerning patient testing and procedures.
6. Assists with interviewing and selecting new staff. Participates in the formal progressive disciplinary process. Conducts, monitors, and evaluates the effectiveness of employee performance improvement plans.
7. Participates in the design and implementation of new procedures and instrumentation.
8. Monitors quality control and assurance, proficiency testing, and implements corrective actions.
9. Coordinates and participates in continuing education activities and events.
10. Monitors employee compliance with approved regulatory and departmental guidelines.
11. Assists in developing the strategic goals and objectives for the section.
12. Develops, implements, and evaluates training programs.
13. Assists with the development of competency assessment tools.
14. Participates in the review, revision, and implementation of standard operating procedures.
15. Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures. Ensures employees are trained on controls within the function and on University policy and procedures.

CORE QUALIFICATIONS

• Education: Bachelor's degree in relevant field
• Certification and Licensing: Refer to department description for applicable certification requirements
• Experience: Minimum 5 years of relevant experience
• Knowledge, Skills and Attitudes:
  • Operational Management: Optimizes day-to-day operations and processes for efficiency and effectiveness.
  • Organizational Development: Ability to implement strategies to improve organizational effectiveness, engagement, and manage change.
  • Financial Oversight: Knowledge of financial operations and management.
  • Team Leadership: Ability to create and maintain a cohesive and productive team environment, build positive working relationships and work collaboratively with others.
  • Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.
  • Communication: Strong verbal and written communication skills to convey ideas clearly and persuasively.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

Job Status: Full time Employee Type: Staff

The mission of the University of Miami is to transform lives through education, research, innovation, and service. A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System ('UHealth') have rapidly progressed to become one of the nation’s top research universities and academic medical centers in the nation. The University comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs. Visit welcome.miami.edu/about-um to learn more about our points of pride. The University ranks No. 55 on U.S. News & World Report’s 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings. Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults. Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019. The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022. With more than 17,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.