Clinic Assistant

University of Southern California; California, Los Angeles (MO, CA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated Clinic Assistant to enhance patient experiences at their renowned Physical Therapy practice. This role involves scheduling appointments, assisting with patient care, and managing office tasks to ensure smooth operations. With a strong emphasis on efficiency and patient satisfaction, this position offers a unique opportunity to be part of a leading institution in medical education and research. The ideal candidate will thrive in a dynamic environment, contributing to the well-being of patients and supporting healthcare professionals in delivering exceptional care.

Benefits

Health benefits for staff & family

Retirement plans

Tuition benefits for staff & family

Free professional development courses

Discounts to campus events

Qualifications

• 1 year of experience in a medical office setting.
• Experience with patient scheduling and insurance claims.

Responsibilities

• Schedule patient appointments and maintain charts.
• Assist physicians with exams and monitor patient flow.
• Handle insurance claims and maintain office inventory.

Skills

Medical office management

Medical secretarial experience

Scheduling patient appointments

Insurance claims processing

Education

High school diploma or equivalent

Job description

Clinic Assistant
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Herman Ostrow School of Dentistry of USC
Los Angeles, California

This is a 1-year, fixed-term position.

The University of Southern California (USC) is one of the premiere private research universities in the world. The central mission of USC is the development of human beings and society as a whole through the cultivation and enrichment of the human mind and spirit. The principal means by which this mission is accomplished are teaching, research, artistic creation, professional practice and selected forms of public service.

The USC Division of Biokinesiology and Physical Therapy was founded in 1945. Since its inception, USC has been a pioneer of the physical therapy profession and a leader in both physical therapy research and education. Currently ranked as the #1 program in the nation by US News & World Report, the USC Division of Biokinesiology and Physical Therapy continues to be a prestigious center of excellence for the clinical practice, education, and research of physical therapy. With physical therapy becoming one of the fastest growing medical professions, the Division understands how important it is to be on the forefront of innovative knowledge, research, and experience.

The Division of Biokinesiology and Physical Therapy is seeking a Clinic Assistant/Physical Therapy Aid to enhance the patient experience at the USC Physical Therapy practice at the University Park Campus. This individual will support the physical therapist within the clinic by improving efficiencies, perform both non-patient and patient related tasks.

Job Accountabilities:

• Schedule patient appointments, answers general questions, obtains authorizations and pre-authorizations for patient care services. Schedules appointments with ancillary departments or other care providers as needed. Maintains master calendar for physician(s).
• Ensure patient charts are prepared prior to appointment including x-rays and pertinent lab work, make arrangements to obtain any special equipment needed. Sets up exam rooms, assists physician with exams as needed, monitors patient flow.
• Reviews and codes charge slips for patient care services rendered and/or surgeries performed. Develops supporting documentation for insurance claims and submits claims to insurance carriers.
• Maintains files and records, oversees equipment and office supply inventory. Photocopies, collates, faxes, distributes, mails, and performs errands. Reads and prioritizes incoming mail. Handles or routes as appropriate.
• Maintains calendar for supervisor. Schedules meetings, depositions, etc. Makes arrangements for travel and lodging, facilities, equipment, parking, refreshments and other related details.
• Performs other related duties as assigned or requested. The University reserves the right to add or change duties at any time.

USC has excellent benefits, including health benefits for staff & their family with access to the renowned university medical network; eligibility for retirement plans; tuition benefits for staff & their family; free professional development online courses; central Los Angeles location with easy access to commuter trains, buses & free tram pick up services; discounts to football, basketball & other campus events. To view more information, please visit: https://employees.usc.edu/benefits-perks/

The hourly rate for this position is $21.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.

Minimum Education: High school or equivalent
Minimum Experience: 1 year, Combined education/experience as substitute for minimum experience
Minimum Field of Expertise: Medical office management and medical secretarial experience.

REQ20158149 Posted Date: 03/18/2025
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