Patient Care Assistant-ABBCI-Medical Clinic (.6FTE, Days)

Penn Medicine; Lancaster (Lancaster County); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking dedicated individuals to assist in delivering high-quality patient care. This role involves supporting patients with their daily needs, maintaining a safe and clean environment, and ensuring effective communication with healthcare teams. You will be part of a mission-driven organization that values collaboration and innovation in medical care. If you are passionate about making a difference in patients' lives and thrive in a dynamic healthcare setting, this opportunity is perfect for you. Join a team committed to excellence and patient advocacy, where your contributions will shape the future of healthcare.

Benefits

Prepaid Tuition Assistance

Health and Wellness Programs

Comprehensive Benefits Package

Qualifications

• High school diploma or equivalent required, with CPR/BLS certification within 30 days of hire.
• Ability to perform patient care tasks under supervision and maintain a clean environment.

Responsibilities

• Assist with direct patient care and document patient information accurately.
• Maintain cleanliness and order in patient care areas while managing supplies.

Skills

Patient Care

Interpersonal Skills

Documentation

Clinical Skills

Emergency Response

Education

High School Diploma or GED

CPR/BLS Certification

Tools

Computer Skills

Job description

Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

POSITION SUMMARY: Assists with the delivery of direct, non-licensed patient care in accordance with established methods and procedures, under the supervision and guidance of appropriate personnel.

ESSENTIAL FUNCTIONS: Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:

Environment Management:

• Completes cleaning tasks utilizing OSHA standards. Performs maintenance and/or inventory of equipment according to unit/department standards.
• Practices standard precautions while handling contaminated items.
• Maintains unit order and efficiency.
• Maintains appearance of patient care areas and public areas.
• Maintains safe work environment.

Supply Management/Clerical:

• Orders and stocks supplies to meet the needs of the unit/department.
• Demonstrates an awareness of cost containment practices.
• Distributes supplies to appropriate areas according to unit/department standards.
• Demonstrates computer skills necessary to perform unit/department specific responsibilities.
• Depending on location may need to schedule patients and handle phone calls.

Patient Care/Safety:

• Documents accurately and timely, according to unit/department standards.
• Reports promptly unusual situations, reactions, effects or conditions related to patient care to the responsible person(s).
• Assist patients with personal hygiene needs and/or provide activities of daily living, comfort measures including changing linen, providing safe environment for mobility and ambulation, and maintaining a clean and orderly patient environment.
• Safely assist in mobilizing, turning, and positioning of patients; including use of various assistive devices and mechanical lifts.
• Demonstrates positive interpersonal skills when dealing with patients, family members and staff.
• Functions as a patient advocate by resolving patient/family concerns through appropriate actions.
• Assists with admission, transfer, and discharge procedures.
• Answer patient call lights independently, promptly, and to the patient’s satisfaction; referring patient concerns to the RN or Nurse Manager.
• Provide close observation and care safely for patients who require 1:1 observation.
• Demonstrate proper responses to emergency situations.

Code of Conduct/Professionalism:

• Identifies learning needs and seeks available resources and opportunities.
• Completes assignments within designated shift.
• Responds promptly to requests for assistance.
• Respects patient rights and maintains strict confidentiality.
• Communicates clearly, concisely and appropriately (verbal/written communications).
• Assumes personal responsibility for attendance to maintain unit/department function.
• Demonstrates concern and respect for others thoughts and feelings and handles conflicts in a positive manner.
• Able to prioritize continually.

Clinical Skills:

• Maintains clinical skills necessary to perform duty/job.
• Demonstrates competency with procedures based on unit population and/or age-specific needs.
• Obtains and accurately documents all required patient information; reporting changes and abnormal findings to the RN in a timely fashion.
• Perform unit-specific lab tests as dictated by the Point of Care Testing lab standards (Glucose, stool, and emesis) record results, and report findings to the RN. Perform quality control measures on unit assigned tests and equipment.
• Properly label specimen(s) and form(s) for lab test completion.
• Participates in achieving institution wide and unit based quality outcomes.
• Performs duty/job with appropriate level of independence.
• Performs duty/job with accuracy and efficiency.
• Accepts accountability, as an individual and as a team member for all services provided.

SECONDARY FUNCTIONS:

• Participates in the on-call responsibilities for this position as required.
• Other duties as assigned.

JOB REQUIREMENTS

MINIMUM REQUIRED QUALIFICATIONS:

• HS diploma or equivalent (GED).
• Completion of the educational requirements (additional formal education/training; maximum supervision for initial competency; high degree associated risk factors; yearly competency evaluation and training).
• AHA CPR/BLS certification required within 30 days of hire.

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.