Clinic Administrator

EngageMED; Hot Springs (AR); On-site; USD 70,000 - 95,000; Full time

Job summary

EngageMED, Inc. is seeking a Clinic Administrator to oversee daily administrative and technical support in a medical clinic. You will lead a team of staff, coordinate operations for efficiency, and ensure regulatory compliance while supporting multiple providers.

The role requires an associate degree and several years of practice management and supervisory experience. Strong organizational and communication skills are essential to improve customer service and achieve clinic goals.

Qualifications

• Associate degree in healthcare or related field preferred.
• 3 years’ practice management or practice administrator experience required.
• 3 years’ supervisory-level experience required.
• Strong teamwork, communication, and customer service skills.

Responsibilities

• Manage clinic staff on day-to-day operations.
• Coordinate clinic operations to ensure efficiency and quality service.
• Lead performance appraisals and goal setting per policies.
• Assist in budgeting, goals, and objective monitoring.
• Develop and implement policies, procedures, and programs.
• Serve as liaison with Central Billing Office and Regional Director.

Skills

Healthcare admin

Staff supervision

Budgeting

Regulatory compliance

Education

Associate degree

Job description

Department: Clinic AdministrationFLSA Status: ExemptReports To: Regional DirectorJOB SUMMARY: (Safety-Sensitive Position)The Practice Administrator is responsible for managing the daily administrative and technical support sections of a medical clinic in accordance with established policies, procedures, and standards. Anticipate and plan for future changes. Make recommendations to improve customer service as appropriate. May support 1 – 5 providers at any given time.Supervisory Responsibilities:ManagerDuties/Responsibilities:Manage clinic staff on day-to-day operations.Coordinate clinic operations and activities to ensure efficiency and quality service is delivered within all sections of the clinic, ensuring compliance with regulations and standards.Responsible for employee performance management by completing performance appraisals and setting individual goals as outlined in policies and procedures.Effectively lead and develop a team of employees including hiring, training and development, salary recommendations, etc.Prepare, recommend, and monitor clinic budget, goals, and objectives taking into consideration input from clinic staff.Participate in the planning and development of policies and procedures, as well as clinic-specific procedures and programs.Work with the Regional Director to develop and implement performance goals and objectives.Assist the Regional Director with implementation and development of long-range plans.Monitor payroll system to control time management.Ensure and maintain the environment to comply with regulatory, licensure, compliance, and accreditation requirements.Serve as the first point of contact for patient and external customer complaints. Reconcile and investigate all complaints relating to practice operations.Act as the liaison between the practice and Central Billing Office.Working knowledge of the concepts, practices, policies, procedures, standards, systems, and tools applicable to health care administration.Ability to supervise staff, monitor and prioritize workflow, and provide effective training and guidance.Other duties as assigned.Required Skills/Abilities:Associate degree in healthcare or related field preferred.3 years’ practice management or practice administrator experience required.3 years’ supervisory-level experience required.OTHER KEY SKILLS:Team player - possess a positive attitude and demonstrates honesty and integrity in all endeavors.Ability to understand, apply and analyze financial data.Strong work ethic with the ability to self-start and work independently or as part of a diverse team.Detail oriented and organized with the ability to easily identify areas that require improvement.