Clinic Administrative Medical Assistant

US-Department-of-Veterans-Affair; Spirit Lake (IA); On-site; USD 36,000 - 52,000; Full time

Job summary

The Medical Support Assistant (MSA) supports outpatient clinics with essential medical administration, serving as a key member of the clinic team. You will handle appointment management and coordinate administrative information among staff, patients, and caregivers.

Eligibility includes U.S. citizenship and education credentials; development through GS-3 to GS-5 levels with transcripts required in some cases. Strong English proficiency is mandatory.

Qualifications

• High school diploma or GED (transcripts required).
• Proficiency in spoken and written English as per VA standards.
• Knowledge of basic medical terminology.

Responsibilities

• Provide medical administrative support to outpatient clinics.
• Manage and coordinate appointment scheduling.
• Coordinate information between staff, patients, caregivers and representatives.

Skills

Medical terminology

Communication skills

Office software navigation

Education

High school diploma or GED

One year of education above high school

Tools

Office automation software

Scheduling systems

Electronic faxing

Job description

The Medical Support Assistant (MSA) supports outpatient clinics with essential medical administration, serving as a key member of the clinic team. You will handle appointment management and coordinate administrative information among staff, patients, and caregivers.

Eligibility includes U.S. citizenship and education credentials; development through GS-3 to GS-5 levels with transcripts required in some cases. Strong English proficiency is mandatory.