Job Title: Clinic Administrative Director
Location: Waimea, HI
Employment Type: Permanent
Start Date: 12/01/2026
Shift: Flexible
Position Summary
The Clinic Administrative Director oversees administrative and operational functions for employed and contracted provider practices across the regional healthcare system. This role manages clinic operations, provider contracts, financial planning, staffing, compliance, and performance improvement. The Director collaborates with executive and clinical leadership to improve operational efficiency, support quality patient care, and ensure compliance with contractual and regulatory requirements. The position also supports provider practice development and may require travel between regional facilities.
Key Responsibilities
- Plan, organize, direct, and oversee regional clinic and provider practice operations.
- Develop and implement clinic business plans, strategic initiatives, and operational improvements.
- Monitor provider productivity, monthly production reports, and performance benchmarks.
- Manage provider contracts, including contract development, amendments, renewals, compliance, and performance measures.
- Ensure contracts comply with organizational policies, corporate compliance requirements, and applicable Stark laws.
- Coordinate provider credentialing, insurance, state compliance, and fair market value documentation.
- Develop and implement policies and procedures for contracted provider services.
- Collaborate with executive and clinical leadership to improve clinic quality, customer service, and operational performance.
- Support provider recruitment, selection, staffing plans, and placement.
- Assist with annual operational budgets, capital budget allocations, and financial planning.
- Review provider invoices, billing charges, payments, and contract spending limits.
- Support the development of new provider practices, programs, and services.
- Maintain confidentiality and compliance with healthcare policies, safety requirements, and regulatory standards.
Required Qualifications
- Minimum 5 years of progressively responsible administrative experience.
- Strong interpersonal, communication, problem-solving, and organizational skills.
- Knowledge of healthcare administration and provider practice operations.
- Ability to coordinate provider contracts, analyze operational performance, prepare reports, and direct the work of others.
- Ability to manage complex administrative issues and collaborate with multiple departments.
Preferred Qualifications
- Master’s degree in Public Health, Hospital Administration, or equivalent.
- Experience in provider practice contract management or a related field.
- Existing Certified Director in Provider Practice Management certification is a plus.
- Knowledge of provider contract administration, procurement regulations, Stark laws, and healthcare industry trends, particularly in rural settings.
- Experience with multispecialty provider practices, budgeting, staffing, and operational improvement.
Certification Requirement
- Must obtain Certified Director in Provider Practice Management certification within 3 years of employment.
Work Schedule & Conditions
- May require long and irregular hours.
- Travel between regional facilities may be required.
- Requires flexibility, independent judgment, and the ability to manage stressful situations and competing priorities.
- Holiday pay is based on hours worked on New Year’s Day, Independence Day, Thanksgiving, and Christmas Day.