CLINCAL ANALYST/PRINCIPAL TRAINER, ENTERPRISE APPLICATIONS

SGMC Health; Valdosta (GA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Low Healthcare Insurance Premiums

401(k) with employer match

Paid Time Off (PTO)

Employee discounts

Company paid life insurance

Short-Term and Long-Term Disability

Tuition Reimbursement

Opportunities for growth and advancement

Job summary

SGMC Health is seeking a Clinical Analyst/Principal Trainer at their Valdosta campus. This role involves supporting the development and functionality of the Electronic Health Record (EHR) system while optimizing workflow processes to meet organizational needs.

Qualified candidates require Epic certification and clinical experience, with a preference for those with training roles. The position is full-time with responsibilities potentially requiring flexible hours including weekends and holidays.

Qualifications

• Epic certification or proficiency required within 3 months.
• Two years of experience supporting clinical applications preferred.
• Two years of experience in a training/education role preferred.
• Clinical experience required.

Responsibilities

• Assist in development and support of EHR system.
• Optimize workflow processes through tailored applications.
• Maintain and develop systems to meet process needs.

Skills

Epic certification or proficiency

Experience supporting clinical applications

Training/education role experience

Clinical experience

Development of technical standards

Ability to manage work independently

Customer service

Job description

WHAT IT'S LIKE AT SGMC HEALTH

Purpose. No matter your role or area that you work in, at SGMC Health we are collectively working towards goals that will make our community a better place.

Excellence. We strive to do the right thing the right way, are accountable in all we do, require competence of our people, and are compassionate in our service.

Team Spirit. We encourage team effort, support personal and professional development, acknowledge individual talents and skills, and support innovation and empowerment.

Award Winning Performance. We are committed to providing the best care possible and we are proud to be recognized locally, statewide, and nationally for the exceptional care that our staff provides.

Benefits

SGMC has great benefit options, depending on the role that you are going into – including healthcare, supplementary benefits, ways to save for the future, opportunities for career advancement, and opportunities to expand your skill set. Some of these great benefit options are listed below:

• Low Healthcare Insurance Premiums
• 401(k) with employer match
• Paid Time Off (PTO)
• Employee discounts
• Company paid life insurance
• Short-Term and Long-Term Disability
• Cancer Insurance
• Accident Insurance
• Pet Insurance
• Tuition Reimbursement
• On-the-job training and skills development
• Opportunities for growth and advancement
• Employee Assistance Program

Job Location: Main Campus

Department: EPIC

Schedule: Full Time, 8 HR Day Shift, 8-5

Position Summary

The Clinical Analyst/Principal Trainer will assist in the development, support and functionality of an Electronic Health Record (EHR) system and supporting IT systems. The Clinical Analyst/Principal Trainer will assist in optimizing workflow processes through building applications that are tailored to meet SGMC Health’s needs. The Clinical Analyst/Principal Trainer will learn the EHR system’s capabilities and functional use and apply their knowledge of Patient Care and business workflows to assist in the ongoing maintenance and development of a system that meets process needs.

Knowledge, Skills & Abilities

• Epic certification or proficiency required within 3 months.
• Two (2) years of experience supporting clinical applications preferred.
• Two (2) years of experience in a training/education role preferred.
• Clinical experience required.
• Ability to develop, document and ensure adherence to technical standards.
• Self‑motivated, detail‑oriented and able to manage one’s own work independently in a fast‑paced environment with changing priorities.
• Able to maintain professionalism and react to customers appropriately while exhibiting the highest level of customer service.

Working Conditions - ADA Information

Business setting, indoors with possibility of irregular hours and/or call back, moderate to heavy stress on a continued basis. Duties require: required to work flexible schedule in order to accommodate on‑call and other responsibility including accessing system from out‑of‑campus to analyze/resolve system problem/halts. Required to work nights, weekends, and/or holidays on occasions during conversion of software/operating system, or installation of enhancements/hardware, or to meet deadlines. Require full range of body motion including manual and finger dexterity, eye and hand coordination. Requires standing, walking, and sitting for periods of time. Requires corrected vision to acceptable range. Requires lifting, approximately 50 pounds, transporting and installing computer equipment. Must have valid driver’s license. Possible exposure to blood and body fluids, including infectious diseases.