Clienteling Sales Associate - Elevate Customer Experience

Chico's FAS, Inc. - Retail; River Forest (IL); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Employee discount

Employee assistance program

Job summary

Chico’s FAS, Inc. in River Forest, IL is seeking a Sales Associate to support Management in delivering a customer-focused, product-driven sales culture that emphasizes our values and profitability.

You will drive results, enhance customer experience, and participate in omni-channel initiatives while maintaining store standards and visual directives. The role requires strong communication, customer service, and organizational skills, with flexibility for nights, weekends, and holidays.

Qualifications

• High School diploma or equivalent
• Retail or sales experience preferred
• For IL, must be 16 years of age or older
• For all other states, must be 18 years of age or older
• Excellent communication skills
• Excellent customer service skills
• Able to learn or adapt to technology provided by the company
• Strong organizational skills and ability to multi-task in a fast-paced environment
• Able to communicate with customers, Associates, and Management
• Regular attendance is essential and flexible schedule including nights, weekends, and holidays

Responsibilities

• Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs
• Maintains knowledge of current sales and promotions; maintains pricing and visual standards
• Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management
• Participates in visual directives including monthly store sets and sales floor maintenance
• Promotes MAPS principles and standards and offers a cohesive omni channel experience
• Ensures prompt resolution of customer concerns
• Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices
• Reinforces buying decisions at the checkout and achieves add on goals including gift card sales
• Signs up clients for reward program
• Builds and maintains a solid customer following through clienteling and wardrobing
• Knows current product fit and style assortment offerings in store and online
• Maintains consistent client communication through clienteling tools

Skills

Excellent communication

Excellent customer service

Multi-tasking

Flexible schedule

Teamwork

Education

High School diploma or equivalent

Job description

Chico’s FAS, Inc. in River Forest, IL is seeking a Sales Associate to support Management in delivering a customer-focused, product-driven sales culture that emphasizes our values and profitability.

You will drive results, enhance customer experience, and participate in omni-channel initiatives while maintaining store standards and visual directives. The role requires strong communication, customer service, and organizational skills, with flexibility for nights, weekends, and holidays.