Clienteling Sales Associate: Elevate Customer Experience

Chico's FAS, Inc. - Retail; Richmond (VA); On-site; USD 17,591 - 21,972; Full time

Job summary

Chico's FAS, Inc. - Retail is looking for a Sales Associate to support Management in creating a customer- and product-focused culture. The role emphasizes MAPS service, efficient checkouts, and a strong clienteling mindset.

The position requires excellent communication and customer service, with flexibility for a fast-paced retail environment and the possibility of varied duties across stores and brands.

Qualifications

• High school diploma or equivalent required or preferred.
• Retail or sales experience is preferred.
• Must be 16 years of age or older in VA; 18+ in other states.
• Excellent communication skills and customer service orientation.
• Able to learn or adapt to technology provided by the company.

Responsibilities

• Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
• Maintains knowledge of current sales and promotions; maintains pricing and visual standards.
• Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
• Participates in visual directives including monthly store sets and sales floor maintenance.
• Promotes MAPS principles, delivers an omni-channel experience, and handles checkout efficiently.

Skills

Communication skills

Customer service

Tech savviness

Organization

Attendance

Education

High School diploma or equivalent

Job description

Chico's FAS, Inc. - Retail is looking for a Sales Associate to support Management in creating a customer- and product-focused culture. The role emphasizes MAPS service, efficient checkouts, and a strong clienteling mindset.

The position requires excellent communication and customer service, with flexibility for a fast-paced retail environment and the possibility of varied duties across stores and brands.