Sales Associate: Elevate Customer Experience & Results

Chico's; Macon (GA); On-site; USD 26,000 - 34,000; Full time

Job summary

Chico’s FAS, Inc. is seeking a Sales Associate to support a customer- and product-focused sales culture across store operations, delivering the Most Amazing Personal Service and a cohesive omni-channel experience.

You will help customers find merchandise, maintain visual standards, process transactions, and participate in restocking and store presentation while promoting teamwork and growth. Join a fast-paced environment with flexible scheduling, where attendance and strong communication drive

Qualifications

• High School diploma or equivalent.
• Retail or sales experience preferred.
• Must be 18 years of age or older.
• Excellent communication skills.
• Excellent customer service skills.
• Able to learn or adapt to technology provided by the company.
• Strong organizational skills and ability to multi-task in a fast-paced environment.
• Able to communicate with customers, Associates, and Management.
• Regular attendance is essential to this position and flexibility for nights, weekends, and holidays is required.

Responsibilities

• Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps locate merchandise based on customer needs.
• Maintains knowledge of current sales and promotions; maintains pricing and visual standards.
• Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
• Participates in visual directives including monthly store sets and zone maintenance.
• Models and promotes MAPS principles and standards, offering a cohesive omni-channel experience.
• Ensures prompt resolution of customer concerns.
• Ensures a fast and efficient register experience and compliance with payment, coupon, returns and exchange policies.
• Reinforces buying decisions at checkout and achieves add-on goals including gift cards.
• Signs up clients for reward programs.
• Builds and maintains a solid customer following through clienteling and wardrobing.
• Knows current product fit and style offerings in-store and online.
• Maintains consistent client communication through the customer book.
• Supports replenishment activities to keep the store full and abundant.
• Assists with locate fulfillment and visual directives (floor sets, window changes, signage).
• Assists with boutique cleanliness and organization.
• Promotes an inclusive, collaborative approach to problem solving.
• Seeks personal developmental opportunities and readily solicits feedback.
• Other duties as assigned.
• This position may be found in multiple brands.

Skills

Excellent communication skills

Excellent customer service skills

Strong organizational skills

Multi-tasking in fast-paced env.

Able to learn/adapt to technology

Flexible schedule availability

Regular attendance

Education

High School diploma or equivalent

Job description

Chico’s FAS, Inc. is seeking a Sales Associate to support a customer- and product-focused sales culture across store operations, delivering the Most Amazing Personal Service and a cohesive omni-channel experience.

You will help customers find merchandise, maintain visual standards, process transactions, and participate in restocking and store presentation while promoting teamwork and growth. Join a fast-paced environment with flexible scheduling, where attendance and strong communication drive