Client Value Partner (Life Sciences)

NextGenEnergyJobs; New York (NY); On-site; USD 200,000 - 360,000; Full time

Job summary

Celonis in New York is seeking a Client Value Partner (CVP) to lead AI-driven transformations for our Life Sciences customers. You will steer large, cross-functional teams to ensure value realization and strong executive sponsorship across strategic accounts.

As the trusted advisor for senior executives, you will define long-term vision, collaborate with global Celonis resources, and drive measurable business impact while championing innovative change within fast-paced, complex organizations.

Qualifications

• 15+ years of relevant customer success, strategy consulting, or related experience in industry required.
• MBA strongly preferred.
• Experience with end-to-end large-scale transformation programs.
• Experience with AI-based transformation is a strong plus.
• Strong change management experience and executive relationship management.
• Ability to navigate large global organizations and persuade with data and facts.
• Experience selling opportunities with internal resources and senior executives.
• Strong communication and solution-design skills.

Responsibilities

• Lead extensive teams of Celonis experts to drive value realization for top Life Sciences customers.
• Act as the accountable lead for customer success, engaging with C-Level executives to define long-term vision.
• Collaborate with cross-functional teams to drive measurable business impact and accelerate platform adoption.
• Champion transformational initiatives across Celonis and customer accounts to maximize value.

Job description

We're Celonis, the global leader in Process Intelligence and pioneer in applying Process Mining technology to drive outcomes for Life Sciences companies.

Key Responsibilities

• The Client Value Partner (CVP) role is a key addition to our broader Value Engineering team and will play a crucial role in Celonis’ growth strategy. As a CVP, you will spearhead our mission of AI-driven business transformations with our most strategic Life Sciences customers. You will lead extensive teams of Celonis experts to ensure the success and satisfaction of some of our top customer base on their journey to realizing value with Celonis.
• The CVP is the accountable lead for customer success, acting as the trusted advisor for a strategic customer. This involves engaging with C-Level Executives to collaboratively define the long-term vision for utilizing Celonis to transform their business while mobilizing the necessary Celonis resources. In collaboration with our cross-functional Celonis teams, you will drive measurable business impact across various processes and industries and accelerate the adoption of our platform. The CVP will also champion transformational initiatives across Celonis and customer accounts, fostering innovation and strategic change to maximize value and drive business transformation.
• We seek experienced professionals with a proven track record in managing executive relationships, driving profitable growth, and blending industry expertise with strong analytical and consulting skills. Join us at the forefront of one of the fastest-growing tech companies worldwide and help guide our customers to become the next lighthouse Celonis stories.

Requirements

• Minimum 15 years of relevant customer success, strategy consulting, or related experience in industry required; MBA strongly preferred.
• Strong experience in driving measurable results and outcomes through end-to-end large scale transformation programs.
• Experience with AI-based transformation is a strong plus.
• Deep exposure to and experience with successful change management.
• Ability to navigate large global organizations and have the power of persuasion through data, facts and confidence.
• Knows how to successfully work with internal resources to design, pitch and sell opportunities with relevant subject matter experts and practice leads.
• Possess a natural and consultative approach when engaging with senior executives.
• Strong understanding of SaaS platforms, technology stack and experience in Solution Design.
• Builder mindset and experience in AI solution design and rollout are a plus.
• Strong team player who inspires the team with a patient and entrepreneurial leadership style.
• Project management: ability to organize and manage multiple streams.
• Strong communication skills and ability to translate Celonis use cases into customer business landscape.
• Are self-motivated, proactive team player.
• Are able to thrive in fast-paced, collaborative, and ambiguous environments with various stakeholders.
• Be willing to travel to meet with customer stakeholder needs (approx. 25-50%).
• The base salary range below is for the role in the specified location, based on a Full Time Schedule. Total compensation package will include base salary + bonus/commission + equity + benefits (health, dental, life, 401k, and paid time off). Please note that the base salary range is a guideline, and that the actual total compensation offer will be determined based on various factors, including, but not limited to, applicant's qualifications, skills, experiences, and location.
• The base salary range below is for the role in New York, based on a Full Time Schedule.