Client Travel Services Associate

PedrosVacations; Allentown (Lehigh County); Remote; USD 42,000 - 54,000; Full time

Benefits offered by this job

Fully remote

Flexible scheduling

Structured training

Ongoing support

Digital planning tools

Job summary

PedrosVacations is seeking a Client Travel Services Associate who will help travelers with planning, reservations, communications, and coordination. This is a remote role with a flexible schedule and training provided.

No prior industry experience required; comprehensive onboarding ensures you can research options, gather preferences, and keep clients informed throughout the planning process. Ideal candidates are organized, communicative, and able to manage multiple requests while working

Qualifications

• Clear communication with clients and teammates.
• Excellent organizational skills and meticulous attention to details.
• Reliable follow-through to complete tasks and respond promptly.
• Ability to work independently with minimal supervision.
• Capacity to handle multiple client requests simultaneously.
• Familiarity with email and online planning tools.
• Willingness to research and learn new travel planning tools.

Responsibilities

• Communicate with clients about dates, preferences, and requests
• Research destinations, accommodations, and available options
• Assist with reservations and confirmations
• Coordinate transportation, activities, and scheduling details
• Provide updates and follow up on pending items
• Help with changes or special requests
• Maintain accurate client records

Skills

Strong communication

Organization

Attention to detail

Follow-through

Independent work

Time management

Email proficiency

Research & learn tools

Tools

Online systems

Job description

Client Travel Services Associate

Remote | Flexible Schedule | Training Provided

We’re looking for organized, client-focused individuals to support travelers with planning, reservations, communication, and general coordination.

As a Client Travel Services Associate, you’ll help gather preferences, research options, organize important details, and make sure clients stay informed throughout the planning process.

Previous industry experience is not required. Training and ongoing support are provided.

What You’ll Do

• Communicate with clients about dates, preferences, and requests
• Research destinations, accommodations, and available options
• Assist with reservations and confirmations
• Coordinate transportation, activities, and scheduling details
• Provide updates and follow up on pending items
• Help with changes or special requests
• Maintain accurate client records

What We’re Looking For

• Strong communication skills
• Good organization and attention to detail
• Reliable follow-through
• Comfort working independently
• Ability to manage multiple client requests
• Familiarity with email and online systems
• Willingness to research and learn new tools

Experience in customer service, hospitality, reservations, scheduling, administration, or client support can be helpful, but it is not required.

What You Can Expect

• Fully remote work
• Flexible scheduling
• Structured training
• Ongoing support and resources
• Access to digital planning tools
• Opportunities to build travel and client-service skills

Eligibility

Applicants must be located in:

United States | United Kingdom | Mexico | Spain | Australia | Select LATAM regions

Next Step

Selected applicants will be invited to a live interview to review the role, compensation structure, training, support, and next steps.