Client Technologies Administrator 2

TEKsystems; New Haven (CT); On-site; USD 41,000 - 55,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Disability insurance

HSA

Job summary

TEKsystems in New Haven, CT is seeking a Client Technologies Administrator II to support planning, deployment, maintenance, and troubleshooting of hardware, software, and network systems in a large university environment.

You will assist faculty, staff, and students across Windows, macOS, and Linux, coordinate with IT teams, vendors, and department stakeholders to ensure reliable technology services and smooth user experiences.

Qualifications

• Experience supporting desktop technologies, client systems, or IT infrastructure.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent verbal and written communication skills.
• Experience creating technical documentation and support materials.

Responsibilities

• Plan and deliver technology support services including software installation, configuration, troubleshooting, consultation, user assistance, and training.
• Resolve routine to moderately complex technical issues using established procedures and best practices; escalates issues as appropriate.
• Install, configure, and maintain software supporting network connectivity, backups, server access, and departmental operations.
• Provide technical guidance and communicate IT policies, procedures, and recommendations to end users.
• Support faculty, staff, and students in multi-platform environments including Windows, macOS, and Linux systems.
• Coordinate technology services and projects with IT professionals across multiple departments.
• Develop and maintain procedural, planning, and end-user documentation.
• Partner with software vendors and application owners to plan, deploy, secure, and troubleshoot technology solutions.
• Maintain support documentation and key contacts for specialized software and hardware resources.
• Coordinate technology requirements related to office moves, renovations, equipment refreshes, and infrastructure upgrades.
• Deliver peer training and knowledge-sharing to support cross-functional teams.

Skills

Desktop support

Troubleshooting

Documentation

Multi-platform support

Customer service

Tools

Windows

macOS

Linux

Job description

Client Technologies Administrator II

Location: New Haven, CT (100% On-Site)

Position Overview We are seeking a Client Technologies Administrator II to support the planning, deployment, maintenance, and troubleshooting of hardware, software, and network systems within a large university environment. This role provides technical support to faculty, staff, and students while partnering with IT teams, vendors, and departmental stakeholders to ensure reliable technology services and seamless user experiences.

Key Responsibilities

• Plan and deliver technology support services including software installation, configuration, troubleshooting, consultation, user assistance, and training.
• Resolve routine to moderately complex technical issues using established procedures and best practices; escalates issues as appropriate.
• Install, configure, and maintain software supporting network connectivity, backups, server access, and departmental operations.
• Provide technical guidance and communicate IT policies, procedures, and recommendations to end users.
• Support faculty, staff, and students in multi-platform environments including Windows, macOS, and Linux systems.
• Coordinate technology services and projects with IT professionals across multiple departments.
• Develop and maintain procedural, planning, and end-user documentation.
• Partner with software vendors and application owners to plan, deploy, secure, and troubleshoot technology solutions.
• Maintain support documentation and key contacts for specialized software and hardware resources.
• Coordinate technology requirements related to office moves, renovations, equipment refreshes, and infrastructure upgrades.
• Deliver peer training and knowledge-sharing to support cross-functional teams.

Required Qualifications

• Experience supporting desktop technologies, client systems, or IT infrastructure in a professional environment.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent verbal and written communication skills.
• Working knowledge of computer hardware, operating systems, software applications, and network connectivity.
• Strong organizational skills with the ability to manage multiple priorities.
• Demonstrated customer-service orientation and ability to build trusted relationships with users and stakeholders.
• Experience creating technical documentation and support materials.

Preferred Qualifications

• Experience supporting Windows, macOS, and Linux environments.
• Exposure to systems administration or systems engineering concepts.
• Experience with software deployment, endpoint management, and enterprise technologies.
• Experience supporting higher education, research, or similarly complex environments.

Technical Skills Preferred experience with

• Windows
• macOS
• Linux
• Systems Administration
• Client Technologies Support
• Software Installation & Configuration
• Network Connectivity Troubleshooting
• Technical Documentation
• End-User Training

Why Join This Opportunity?

• Work within a large university environment with top-tier technology infrastructure.
• Gain exposure to a wide range of enterprise and academic technologies.
• Collaborate with experienced IT professionals across multiple disciplines.
• Make a direct impact supporting faculty, staff, and students.

Pay and Benefits

The pay range for this position is $30.00 - $40.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract position based out of New Haven, CT.

Workplace Type

This is a fully onsite position in New Haven,CT.

Application Deadline

This position is anticipated to close on Aug 24, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.