Client Tech Support & Service Specialist

Coleman Information Technology Grou; Pleasant Hill (CA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Generous health and dental benefits

Job summary

A technology services company in Pleasant Hill, CA, is seeking a Client Service/Technical Assistant to provide client support and technical assistance. Responsibilities include fielding customer calls, troubleshooting technical issues, and coordinating services. Ideal candidates should be energetic, organized, and passionate about IT, with strong communication skills. This full-time position offers opportunities for career growth and learning.

Qualifications

• High-energy individual with a passion for IT.
• Demonstrated ability to work independently with minimal supervision.
• Experience in customer service and support.

Responsibilities

• Field customer calls and create tickets.
• Triage and resolve client support requests.
• Assist in inventory management and office maintenance.

Skills

Strong communication skills

Ability to multitask

Customer service experience

Problem-solving skills

Motivation to learn

Tools

Business and office software applications

Job description

A technology services company in Pleasant Hill, CA, is seeking a Client Service/Technical Assistant to provide client support and technical assistance. Responsibilities include fielding customer calls, troubleshooting technical issues, and coordinating services. Ideal candidates should be energetic, organized, and passionate about IT, with strong communication skills. This full-time position offers opportunities for career growth and learning.