Client Systems Engineer & IT Operations Specialist

Dealer Tire LLC; Cleveland (OH); In loco; USD 47.000 - 55.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid time off

Medical insurance

Dental insurance

Vision insurance

401k match

Descrizione del lavoro

Dealer Tire LLC, based in Cleveland, OH, seeks a Client Engineer & Operations Specialist to support the design, administration, and maintenance of enterprise client management platforms. You will coordinate ticket visibility, remote-site tech needs, procurement, and status reporting.

Requirements include 3+ years in client support or engineering, PowerShell basics, and familiarity with client management technologies. On-site role with comprehensive benefits and a competitive hourly pay range.

Competenze

• 3+ years of client support or engineering experience.
• Experience with client management technologies.
• Basic PowerShell scripting knowledge.
• Understanding of device lifecycle management.
• Familiarity with enterprise security controls.
• Hardware System experience: Intel Compatible PCs, Dell clients, Apple computers, printers.

Mansioni

• Support operating system deployment and lifecycle management.
• Maintain client policies and configurations.
• Assist in software packaging and application deployment.
• Support patch management processes.
• Develop basic automation and scripting solutions.
• Participate in platform upgrades and modernization initiatives.
• Troubleshoot complex client issues.
• Maintain technical documentation and standards.
• Facilitate ticket monitoring, follow-up, and escalation to support timely resolution and accurate work visibility.
• Facilitate remote-site equipment and technology service needs with site contacts, support teams, vendors, and service providers.
• Procurement and renewal tracking for hardware, software, and subscriptions.
• Provide regular status updates on initiatives and tickets.

Conoscenze

Technical Coordination

Planning and Organization

Problem Solving

Formazione

CompTIA A+ or MCDST preferred

Strumenti

PowerShell

Descrizione del lavoro

Dealer Tire LLC, based in Cleveland, OH, seeks a Client Engineer & Operations Specialist to support the design, administration, and maintenance of enterprise client management platforms. You will coordinate ticket visibility, remote-site tech needs, procurement, and status reporting.

Requirements include 3+ years in client support or engineering, PowerShell basics, and familiarity with client management technologies. On-site role with comprehensive benefits and a competitive hourly pay range.