Client Support Specialist: High-Volume Calls & Data Entry

RemX; North Carolina; Vor Ort; USD 28.000 - 32.000; Vollzeit

Zusammenfassung

RemX is seeking detail-oriented professionals to join a fast-paced team handling high-volume phone and administrative work. This role requires strong communication, accuracy, and the ability to follow structured processes.

You will manage calls, enter data, and communicate professionally by email, following multiple account guidelines. Training lasts three weeks with a temp-to-hire path (3–4 months) and shifts from 3:00 PM to 11:00 PM or 4:00 PM to 12:00 AM, Monday–Friday or Sunday–Thursday.

Qualifikationen

• Strong written communication skills (grammar, clarity, tone).
• Detail-oriented with the ability to minimize errors.
• Professional, team-oriented mindset.
• Open to feedback and continuous improvement.
• Comfortable working in a structured, process-driven environment.
• Ability to learn and apply multiple procedures.

Aufgaben

• Manage high-volume calls and administrative tasks.
• Complete accurate data entry and reporting.
• Communicate professionally via email and written correspondence.
• Follow detailed guidelines and procedures for multiple accounts.
• Maintain high standards of accuracy in documentation and communication.
• Address and learn from errors in a professional manner.

Kenntnisse

Written communication

Attention to detail

Team oriented

Feedback oriented

Process driven

Procedural learning

Jobbeschreibung

RemX is seeking detail-oriented professionals to join a fast-paced team handling high-volume phone and administrative work. This role requires strong communication, accuracy, and the ability to follow structured processes.

You will manage calls, enter data, and communicate professionally by email, following multiple account guidelines. Training lasts three weeks with a temp-to-hire path (3–4 months) and shifts from 3:00 PM to 11:00 PM or 4:00 PM to 12:00 AM, Monday–Friday or Sunday–Thursday.