Client Support Specialist, Health & Benefits

Marsh & McLennan Companies, Inc.; Richmond (VA); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Hybrid work – 3 days in office

Generous time off

Tuition reimbursement & professional发展

Charitable contribution match

Stock purchase opportunities

Job summary

Marsh McLennan Agency seeks a Client Support Associate on the Employee Health & Benefits team. You will coordinate information for client requests and support prompt responses, while learning our agency structure and business lines.

The role requires a bachelor’s degree or equivalent, strong MS Office skills, and US work authorization. A hybrid schedule with in-office and external meetings is expected, with confidential information handled per policy.

Qualifications

• Bachelor’s degree or equivalent work experience required.
• Proficient knowledge of Microsoft Outlook, Word, Excel and PowerPoint.
• Legal work authorization to work in the U.S. on a permanent and ongoing basis without sponsorship.
• Life & Health License or ability to obtain within 90 days (plus)
• Prior experience within insurance industry (plus)

Responsibilities

• Coordinate information for client service requests and provide it to the client team for prompt response.
• Gain understanding of the agency roles and lines of business.
• Communicate with individuals inside and outside the organization with a customer-service approach.
• Provide advice and interpretation of policies and regulations.
• Handle confidential information and protect it in all aspects of the job.
• Attend in-house and external meetings as required.

Skills

MS Office proficiency

Education

Bachelor’s degree or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Marsh McLennan Agency seeks a Client Support Associate on the Employee Health & Benefits team. You will coordinate information for client requests and support prompt responses, while learning our agency structure and business lines.

The role requires a bachelor’s degree or equivalent, strong MS Office skills, and US work authorization. A hybrid schedule with in-office and external meetings is expected, with confidential information handled per policy.