Client Support Specialist, Employee Health & Benefits

Marsh; Raleigh (NC); Hybrid; USD 52,000 - 76,000; Full time

Benefits offered by this job

Generous time off

Hybrid schedule

Tuition reimbursement

Professional development opportunities

Charitable contribution match

Stock purchase opportunities

Job summary

Marsh in Raleigh, NC is seeking a Client Support Associate on the Employee Health & Benefits team to coordinate client service information, support the client team, and maintain strong customer service standards.

The role requires a bachelor’s degree or equivalent experience, proficiency in Microsoft Office, and valid US work authorization. A hybrid schedule and opportunities for growth are offered as part of a collaborative, supportive culture.

Qualifications

• Bachelor’s degree or equivalent work experience required.
• Proficient knowledge of Microsoft Outlook, Word, Excel and PowerPoint.
• Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future.

Responsibilities

• Coordinate information for client service requests and provide it to the client team for prompt response.
• Engage with internal and external stakeholders with a customer-service oriented approach.
• Analyze information and interpret policies and regulations to advise clients.

Skills

Bachelor’s degree or equivalent work経験

MS Outlook

MS Word

MS Excel

MS PowerPoint

Customer service

Education

Bachelor’s degree or equivalent work experience

Tools

Microsoft Office

Job description

Marsh in Raleigh, NC is seeking a Client Support Associate on the Employee Health & Benefits team to coordinate client service information, support the client team, and maintain strong customer service standards.

The role requires a bachelor’s degree or equivalent experience, proficiency in Microsoft Office, and valid US work authorization. A hybrid schedule and opportunities for growth are offered as part of a collaborative, supportive culture.