Client Support Specialist - Cash Management & Apps

Compunnel, Inc.; Utah; On-site; USD 36,000 - 54,000; Full time

Job summary

Compunnel Inc. is seeking a Client Support Service Professional to handle incoming calls for Client Cash Management, Client Online, and Mobile App inquiries in a fast-paced financial services environment.

The role emphasizes accuracy, efficiency, and world-class service, with emphasis on meeting performance metrics and supporting multiple platforms. Ideal candidates have a college degree or relevant contact center experience, strong communication, multitasking, and a professional demeanor in a

Qualifications

• College degree OR previous contact center experience.
• Strong customer service and communication skills.
• Ability to work effectively in a fast-paced, team-oriented environment.

Responsibilities

• Handle incoming phone calls regarding various Client account service inquiries.
• Respond to customer inquiries with a high degree of accuracy and efficiency.
• Consistently meet key departmental performance metrics.
• Provide support for Client Cash Management products and services.
• Assist clients with Client Online (client website) and Mobile App inquiries.
• Address general account and financial-related questions.
• Deliver world-class customer service while maintaining professionalism.
• Contribute effectively in a fast-paced, team-oriented environment.
• Manage multiple tasks simultaneously and adapt quickly to changing priorities.

Skills

Customer service

Communication skills

Multitasking

Education

High School

Job description

Compunnel Inc. is seeking a Client Support Service Professional to handle incoming calls for Client Cash Management, Client Online, and Mobile App inquiries in a fast-paced financial services environment.

The role emphasizes accuracy, efficiency, and world-class service, with emphasis on meeting performance metrics and supporting multiple platforms. Ideal candidates have a college degree or relevant contact center experience, strong communication, multitasking, and a professional demeanor in a