Production Support Analyst - Enterprise Apps & UAT

Compunnel, Inc.; Parma (OH); On-site; USD 50,000 - 70,000; Full time

Job summary

Compunnel, Inc. in Parma, Ohio is looking for a dedicated individual to provide application and software support to existing Print & Mail clients. This role will involve production support for crucial applications and conducting Quality Control (QC) and User Acceptance Testing (UAT) for onboarding services.

The ideal candidate will possess strong communication skills, a degree in a related field, and the capability to work independently, prioritizing their workload effectively.

Qualifications

• 4-year college degree or equivalent experience in a related field.
• Ability to perform job duties and prioritize work without direct supervision.
• Proficient use of Microsoft Office computer programs.

Responsibilities

• Provide production support for application services.
• Perform QC and UAT processes for new client onboarding.
• Identify problems, develop solutions, and prioritize work.

Skills

Advanced computer/connectivity competencies

Strong written and verbal communication skills

Self-motivation

Strong organizational skills

Excellent customer service skills

Education

4-year college degree or equivalent experience in a related field

Tools

Microsoft Office

Job description

Compunnel, Inc. in Parma, Ohio is looking for a dedicated individual to provide application and software support to existing Print & Mail clients. This role will involve production support for crucial applications and conducting Quality Control (QC) and User Acceptance Testing (UAT) for onboarding services.

The ideal candidate will possess strong communication skills, a degree in a related field, and the capability to work independently, prioritizing their workload effectively.