Client Support Representative

Kids for the Future; Sandy (UT); On-site; USD 36,000 - 54,000; Full time

Job summary

FLEX is a growing technology company based in Sandy, Utah, seeking motivated, energetic, and customer-service oriented individuals to join our team. This is an in-office, full-time role at our Sandy location. Remote work is not offered.

The team handles inbound calls, researches issues, trains clients on software, and contributes to ongoing customer support and training initiatives. A positive attitude and strong customer service background are important for success in this role.

Qualifications

• Exhibit a positive and welcoming attitude to co-workers and clients.
• Take inbound calls.
• Research issues.
• Train clients on operating software.
• Train team members.
• Other tasks as assigned.

Responsibilities

• Exhibit a positive and welcoming attitude to co-workers and clients.
• Take inbound calls.
• Research issues.
• Train clients on operating software.
• Train team members.
• Other tasks as assigned.

Education

High school

Job description

• Location 8520 S. Sandy Parkway,Sandy, UT, 84070,United States
• Employee Type FT - Exempt
• Required Degree High school
• Manage Others No

Contact information

• Name Human Resources

Description

FLEX is a growing technology company that serves the core processing needs of over 250 credit unions in 46 states, including Alaska, Hawaii, and the West Indies. FLEX proudly stands alone as the industry's largest and oldest core system provider that has not changed ownership. We are looking for highly motivated, energetic, professional, and customer service-oriented individuals to join our team.

FLEX offers competitive salaries, paid holidays, PTO, medical, dental, and a matching 401 (k) retirement plan.

This is an in-office/full-time position at our Sandy, Utah, location. You need not apply if you are seeking remote work.

Requirements

• Exhibit a positive and welcoming attitude to co-workers and clients
• Take inbound calls
• Research issues
• Train clients on operating software
• Train team members
• Other tasks as assigned

Preferred Requirements

• 1+ years Credit Union or Banking experience
• Strong background in customer service

Summary

FLEX is committed to excellence and life-long relationships. We are looking for team members who will share in that same commitment, both of our staff and our clients.