Client Support

Isaiah House Treatment Center; Willisburg (KY); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

Isaiah House Treatment Center in Willisburg, KY, is seeking a Client Support Specialist to ensure client safety and adherence to program guidelines. The role involves guiding daily routines, coordinating with staff, and transporting clients as needed.

The position requires a high school diploma or equivalent and a valid Kentucky driver’s license. Candidates should be able to maintain logs and follow company policies while supporting clients through treatment services.

Qualifications

• High school diploma or equivalent preferred.
• Experience or familiarity with substance use disorder treatment is a plus.

Responsabilités

• Lead clients through their daily schedule to maintain structure.
• Ensure clients attend appointments and are where they should be.
• Coordinate with programs and medical staff.
• Maintain client and facility safety by following policies and procedures.
• Transport clients to and from appointments.
• Document intakes, discharges, and related paperwork.

Connaissances

Verbal and written communication

Conflict management

Knowledge of substance use disorder

Formation

High School Diploma or equivalent

Description du poste

Description

Isaiah House is looking for a dedicated and driven person to take on the role of Client Support at our center in Willisburg, Ky.

Isaiah House is a faith-based, nonprofit with a competitive edge, delivering one of the most effective substance use disorder treatment facilities in the state of KY.

Client Support Specialist ensures that clients needs are met and that the clients are following the rules set forth in the program guidelines while ensuring their safety. They will complete task in accordance with company policies and procedures.

Skill Sets

• Good verbal and written communication skills
• Conflict Management skills
• Working knowledge of substance use disorder treatment

Job Specific Functions

• Maintain structure and routine by leading clients through their daily schedule
• Ensure clients are where they are supposed to be
• Work closely with Programs/Medical staff
• Maintain client/facility safety through follow through of company policy and procedure
• Driving clients to and from appointments
• Pick up and drop off of new intakes and discharges
• Ensure that any client wishing to leave, whether with or against staff advice, is transported to a safe location.
• Keep current all paperwork and operations related log books

Requirements

• High School Diploma or equivalent, preferred
• Valid KY Driver’s License