Client Success Strategist

INFUSE

Jacksonville (FL)

On-site

USD 50,000 - 70,000

Full time

4 days ago

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Job summary

INFUSE in Jacksonville, FL is seeking a Client Success Specialist to nurture client relationships and ensure timely delivery of solutions across diverse industries. You will communicate project progress to internal and external stakeholders, identify opportunities for growth with sales teams, and assist with a variety of administrative and operational tasks to keep programs running smoothly.

We value empathy, initiative, and clear communication as the foundations for delivering exceptional

Qualifications

Proven track record of managing client relationships in hospitality, client success, or sales.
Strong communication and interpersonal skills.
Ability to manage multiple priorities in a fast-paced environment.
Empathetic understanding of client needs.

Responsibilities

Build and maintain strong, long-lasting client relationships
Ensure the timely and successful delivery of our solutions according to client needs and objectives
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment
Assist with challenging client requests or issue escalations as needed
Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules.