Client Success Specialist

Hearst; Portland (ME); On-site; USD 42,000 - 48,000; Full time

Benefits offered by this job

Medical | Dental | Vision

401(k) matching

Emotional Wellness Support

Paid Time Off

Paid Parental Leave

LGBTQ+ Health Services

Additional benefits to meet your and您的

Job summary

Hearst Television in Portland, Maine is seeking a Client Success Specialist to support the sales team with advertising contracts, materials, and campaign launches. You’ll work closely with sales, production, and finance to ensure timely delivery and client satisfaction.

The role emphasizes strong Excel and communication skills, on-site presence in Portland, and collaboration across departments within a respected TV station group.

Qualifications

• Must have computer and software experience.
• Proficient in Microsoft Excel.
• Able to handle time-sensitive advertising projects.
• Keen on learning new systems promptly and thoroughly.
• Strong verbal and written communication skills.
• Must be focused and organized.
• Previous commercial television experience preferred.
• In-person attendance is required.
• Related military experience will be considered.

Responsibilities

• Process advertising contracts and obtain creative materials.
• Generate support materials for the sales team.
• Coordinate scheduling and launch of advertising campaigns.
• Enter and maintain orders including electronic transfer.
• Help develop sales proposals and client presentations.
• Create supportive marketing materials for the sales department.
• Communicate with sales, production, finance and clients on performance and delivery.
• Prepare proposals and facilitate progress on multiple projects.

Skills

Excel

Computer literacy

Verbal and written communication

Attention to detail

Organizational skills

Ability to work under pressure

Team collaboration

In-person attendance

Tools

Microsoft Excel

Job description

Client Success Specialist

WMTW/WPXT, the ABC and CW affiliates in Portland, Maine is looking for a Client Success Specialist to assist the sales team. You will work with the sales team on processing advertising contracts, obtaining creative materials, generating support materials for sales team, and coordinating the scheduling and launch of advertising campaigns. You will report to the General Sales Manager. This career opportunity is a great way to get your foot in the door at a respected TV station and begin a career with Hearst Television, an industry-leading television station group. The estimated base salary range for this role is between $42,000 to $48,000 annually. The actual base pay is dependent upon many factors, such as transferable skills, work experience, business needs, market demands and conditions, including geographic location where the work will be performed, and other factors permitted by law. The base pay range is subject to change and may be modified in the future.

Responsibilities

• Enter and maintain all national or local orders including electronic transfer and maintenance of all WOCentral orders to WideOrbit
• Help develop sales proposals, advertising packages and client presentations
• Create supportive marketing materials for sales department
• Communicate with our teams (sales, production, finance) and external clients on performance and delivery of campaigns
• Prepare proposals based on account executive direction
• Facilitate progress on several sales projects
• Work cooperatively with managers, co-workers and clients to deliver a high-level of service

Requirements

• Must have computer and software experience
• Proficient in Microsoft Excel (can maintain complex spreadsheets)
• Can deal with the stresses and pressures of time-sensitive projects associated with advertising sales
• Keen on learning new systems promptly and thoroughly
• Strong verbal and written communication skills are necessary
• Must be focused and organized
• Previous commercial television experience preferred
• Must take pride in work, respond to instruction well, thrive in a fast-paced environment, and perform at a high-level
• Related military experience will be considered
• In-person attendance is required

Values in Action

At Hearst Television we tell stories every day. Stories about people of all backgrounds, perspectives, and identities. That’s why, behind the scenes, we believe in being an organization that fosters collaboration and open communication, ensuring that the content we create is authentic, accurate, and connected to the communities we serve.

Benefits

Hearst's benefit programs are modern, flexible and designed to focus on you. As a Hearst employee, you and your spouse or partner or dependents would have access to the following benefits.

• Medical | Dental | Vision
• 401(k) matching
• Emotional Wellness Support
• Paid Time Off
• Paid Parental Leave
• LGBTQ+ Health Services
• Additional benefits to meet your and your family's needs

Hearst Television (HTV) owns and/or operates 35 television and two radio stations serving 27 media markets across 39 states reaching nearly 25 million U.S. television households. HTV is recognized as one of the industry's premier broadcasting companies and has been honored with numerous awards for distinguished journalism, industry innovation, and community service.

We are an Equal Opportunity Employer. we do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religion, creed, national, origin, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, or local law.