Client Success & Sales Specialist - 4-Day Week

Michael Blau - State Farm Agent; Lee's Summit (MO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Free food & snacks

Job summary

Michael Blau Agency, a State Farm Insurance office in Lee's Summit, MO, is seeking an Account Representative to support daily operations and customer success. You will grow the agency through meaningful customer relations and act as a liaison between customer needs and agency departments.

You will improve lives by proactively marketing relevant products and services, with emphasis on strong communication and dedication to service. A 4-day work week is offered.

Qualifications

• Experience in sales preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Excellent written and verbal communication skills.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to relate effectively to customers.
• Property & Casualty license required.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Respond to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarifications.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationships

Communication skills

Customer service mindset

Anticipate customer needs

Relate to customers

Job description

Michael Blau Agency, a State Farm Insurance office in Lee's Summit, MO, is seeking an Account Representative to support daily operations and customer success. You will grow the agency through meaningful customer relations and act as a liaison between customer needs and agency departments.

You will improve lives by proactively marketing relevant products and services, with emphasis on strong communication and dedication to service. A 4-day work week is offered.