Client Success & Project Support Specialist

EBI Consulting; Burlington (MA); On-site; USD 50,000 - 55,000; Full time

Job summary

EBI Consulting is looking for a full-time Client Support Specialist to join our Sales team in Burlington, MA. This role focuses on supporting sales efforts and involves administrative duties crucial for launching EBI's services. The successful candidate will thrive in a fast-paced environment and enjoy teamwork.

The position demands strong customer service and project management skills, along with a Bachelor's degree and familiarity with tools like Microsoft Office. Salary is estimated between $50,000 and $55,000.

Qualifications

• 0-2+ years of administrative/office experience.
• Familiarity with CRM tools and database management.
• Strong communication skills to liaise with clients and team.

Responsibilities

• Log and track new sales opportunities for assigned Account Executive(s).
• Liaise between clients and internal EBI staff for project tracking.
• Assist clients with documents they need for project support.
• Conduct initial research using online tools.
• Order and track project support files through vendors.
• Provide administrative support to Portfolio Manager.

Skills

Customer service

Project management

Microsoft Word

Microsoft Excel

Microsoft Outlook

Database management

NetSuite

Education

Bachelor's Degree from accredited college or university

Job description

EBI Consulting is looking for a full-time Client Support Specialist to join our Sales team in Burlington, MA. This role focuses on supporting sales efforts and involves administrative duties crucial for launching EBI's services. The successful candidate will thrive in a fast-paced environment and enjoy teamwork.

The position demands strong customer service and project management skills, along with a Bachelor's degree and familiarity with tools like Microsoft Office. Salary is estimated between $50,000 and $55,000.