Client Success & Operations Lead

Green Brick Partners, Inc.; Plano (TX); On-site; USD 45,000 - 56,000; Full time

Job summary

Green Brick Partners, Inc. in Plano, TX seeks a Client Services Coordinator to support back-office processes, onboarding data, and homeowner communications. You will help with invoicing, lender questionnaires, and maintenance of management software for homeowner setup.

The role requires an associate degree or higher and at least two years in accounting or administration, with strong MS Office skills and professional communication. On-site position.

Qualifications

• Associate degree or higher preferred; industry certifications preferred.
• Minimum of 2 years’ experience in accounting and/or administration

Responsibilities

• Involved in creating best practices and refining back-office processes.
• Assist with onboarding new communities data collection and entry.
• Prepare welcome letters and homeowner setup in management software.
• Assist with preparation and delivery of resale certificates and lender questionnaires.
• Handle monthly client A/R invoicing and respond to homeowner inquiries.

Skills

Microsoft Office proficiency

Professional communication

Customer service

Time management

Problem solving

Education

Associate degree or higher preferred

Industry certifications preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Green Brick Partners, Inc. in Plano, TX seeks a Client Services Coordinator to support back-office processes, onboarding data, and homeowner communications. You will help with invoicing, lender questionnaires, and maintenance of management software for homeowner setup.

The role requires an associate degree or higher and at least two years in accounting or administration, with strong MS Office skills and professional communication. On-site position.